Tools & Services

Automated Services

ATMs

give you access to your accounts using your MemberCard® or Global Payment® MasterCard® any time you want. You can use not only the ATMs conveniently located at all of our Bulkley Valley Credit Union branches, but also any Interac ATM across Canada and ATMs at many financial institutions around the world displaying the Cirrus logo. Take advantage of lower service fees by withdrawing funds from any credit union ATM in Canada. Additional benefits of using the Bulkley Valley Credit Union ATMs include the availability of mini account statements and the ability to pay bills.

THE EXCHANGE® ATM network enables participating financial institutions to offer their cardholders convenient access to a very large, proprietary ATM network at an affordable cost. THE EXCHANGE® network offers the only inter-institutional, full-function ATM network in Canada.

MemberLink® Telebanking

Whenever. Wherever. You can access your accounts instantly 24 hours a day, 7 days a week. All you need is a touch-tone phone and your personal access code (PAC).
•847-3090 or 1-888-289-4331 walks you through the steps
•instant access: check account balances and transactions; transfer funds; review loan details; confirm term deposit maturity and next interest payment dates; bill payments with over 1900 vendors nationally
•instant information: deposit rates; foreign exchange rates; service charges
•fax accessible for up-to-the-minute account statements for most recent 30 items

MemberDirect® OnLine Banking

Your Time, Your Way™ MemberDirect® is an enhanced online banking service that allows you access to your accounts 24 hours a day, 7 days a week, through the credit union’s website. MemberDirect®’s advanced security measures ensure the integrity of your accounts, allowing you to confidently process your transactions with the added bonus of doing your banking on your time, your way. All you need is your personal access code (PAC).
•review investments along with their maturity dates and interest rates
•schedule bill payments with more than 1900 vendors nationally
•transfer funds
•print an up-to-the-minute statement
•review statement items, i.e. deposits or withdrawals - by cheque number or by dollar amounts
•enhanced features for viewing account history
•cheque images - front and back of cheque
•review specifics on your loans, including the original amount, payment and due date
•obtain the latest interest rates on term deposits, personal loans, mortgages
•change personal access code (PAC)
•place your own stop-payments
•set up preauthorized transfers between accounts
•excellent tech support — 1-888-273-3488

MemberDirect Business®

allows business members comprehensive online business tools and services, convenient access and features that save time and money, and effective control over access, permissions and usage. •review and manage multiple business accounts and all your transactions with one sign-in
•grant access and permissions to multiple employees for specific accounts and tasks, even if they are not account signers
•reduce administration time by streamlining repetitive tasks, such as automated transfers and wire payments
•easily download and transfer account data to your accounting software
•enhanced online security with unique User IDs and passwords for each user
•other features—enjoy cheque imaging, bill payments, transfers between all your business accounts, stop payments and more

HyperWALLET™

Send and receive cash by e-mail — hyperWALLET™ is a revolutionary new way to send and receive cash using e-mail. And now, hyperWALLET™ is available through Bulkley Valley Credit Union online banking so you can enjoy exclusive benefits including reduced fees. Sign up for hyperWALLET™ today by logging in to MemberDirect® Online Banking and clicking on hyperWALLET™ Account. hyperWALLET™ is a secure and convenient way to:
•e-mail cash (in Canadian and U.S. funds) to friends and family anywhere in Canada and the United States
•move funds between bank accounts at different financial institutions
•send or receive payments for online auctions such as eBay®
•shop online privately at participating merchants
•receive payments from other hyperWALLET™ users and participating organizations
For more information visit www.hyperwallet.com or call 1-877-925-5381.