Tools & Services

Card Services

MemberCard® Cancellation Hotline Service

Security is top of mind for the Bulkley Valley Credit Union and its Members. It is imperative  that Members have the ability to protect their funds against potential fraudulent activity due to lost, stolen, or compromised debit cards.
 

An automated service is available to you to cancel your MemberCard® in the event it is lost, stolen or compromised. This service can be used outside the credit union's operating hours.
 
Toll Free: 1-866-758-5678
 
Before you place the call, please have your Card Number accessible. This number is the one on the front of your MemberCard®. Prior to the event of a missing or stolen card, you should record your card number and keep it in a safe place. However: never store your card number in the same place as your PIN (Personal identification number). Please ensure you have a pen and paper handy to record the reference number which you will be provided at the conclusion of the hotline phone call.

It is important that you notfy the Bulkley Valley Credit Union at your earliest convenience to arrange for a replacement card.
 

 

 

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