Skip to main content

Avoid identity theft

Keep Personal Information Safe

Never respond to unsolicited requests for banking or personal information. Bulkley Valley Credit Union will never solicit account information from our members by email or text. If you receive an email or text that appears to be from Bulkley Valley Credit Union asking for account information, including online banking credentials, it is fraudulent.

What is identity Theft?

Identity theft begins when someone obtains your personal information such as your driver’s license, date of birth, heath card number, online passwords, credit card number or your card’s Personal Identification Number (PIN).

With a few pieces of personal information they can begin to make financial transactions in your name. They might open a new credit card account, take out a car loan or mortgage your home. You probably won’t realize what has happened until it’s too late and your credit rating is affected.

Protect Your Identity

  • Don’t carry your Social Insurance Number (SIN) or birth certificate with you. Keep them in a safe place.
  • Check your credit report at least once a year to look for any credit inquires or changes you have not authorized
  • Be suspicious of any email or online pop-up windows that asks for personal or financial information
  • Don’t overshare on social media. Scammers can use your birth date and other personal information to steal your identity

To get more information please visit Government of Canada (Public safety Canada) www.publicsafety.gc.ca

Reach us wherever you are

Let your fingers do the walking or come in to see us. 

Meet with an advisor

Book the day and time that suits you.

Visit a branch

We’re open between
9:30am & 4:30pm, M-F.

Send us an email

Email a specific branch or department.

Give us a call

8am-6pm, M-F,
9am-5pm, Sat.

Smithers Branch

3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-3255
Hazeltons' Branch

4646 10th Avenue
PO Box 159
New Hazelton, BC
V0J 2J0
250 842-2255


Houston and District Branch

2365 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7117
Lakes District Branch

117-35 Lakeview Mall, Hwy 16
PO Box 1029
Burns Lake, BC
V0J 1E0
250 692-7761
BVIS

1139 Main Street
PO Box 2380
Smithers, BC
V0J 2N0
866 811-1110
BVFS

3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-7936

BVIS

3350 10th Street
PO Box 369
Houston, BC
V0J 1Z0
866 811-1115
BVFS

2367 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7977
Administration

3872 1st Avenue
PO Box 3637
Smithers BC
V0J 2N0
250 847-7933
Member Services Contact Centre

3894 1st Avenue
Smithers BC
V0J 2N0
1 877 847-2828

Copyright © Bulkley Valley Credit Union, 2022