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How to set up online alerts
Direct Banking Alerts detects events that occur within online banking and sends alerts to our members. For example, the member can choose to receive an alert when a new bill payee is added in online banking or when a payee is added, online banking detects this and sends the member an alert to the platform; mobile phone or email they set up.
New Payee Added via online banking
This alert notifies members when a new bill payment vendor account is added to their online banking account.
Personal Access Code (PAC) changed
This alert notifies members that their online PAC has been changed
Online Login
This alert notifies members anytime a login has occurred
Interac e-Transfer® recipient added
This alert notifies members when a new Interac e-Transfer® recipient has been added
Once logged into MemberDirect online banking, navigate to Messages and Alerts
Select Manage Alerts:
Select the Alert you would like to add to expand it then select “Get Started”
You will be prompted to accept the Alert Agreement, please read the agreement and select “I accept”
You will need to input either your email or mobile phone number.
If you entered your mobile phone, you will be sent a verification code to your mobile phone. You need to input that code into the field below and select “Continue”.
Select additional alerts to expand them and select “Add”
You will be prompted to select which platform you want to be notified on, then select “Submit”.
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Let your fingers do the walking or come in to see us.
Meet with an advisor
Book the day and time that suits you.
Visit a branch
We’re open between
9:30am & 4:30pm, M-F.
Send us an email
Email a specific branch or department.
Give us a call
8am-6pm, M-F,
9am-5pm, Sat.
Smithers Branch
3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-3255
3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-3255
Hazeltons' Branch
4646 10th Avenue
PO Box 159
New Hazelton, BC
V0J 2J0
250 842-2255
4646 10th Avenue
PO Box 159
New Hazelton, BC
V0J 2J0
250 842-2255
Houston and District Branch
2365 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7117
2365 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7117
Lakes District Branch
117-35 Lakeview Mall, Hwy 16
PO Box 1029
Burns Lake, BC
V0J 1E0
250 692-7761
117-35 Lakeview Mall, Hwy 16
PO Box 1029
Burns Lake, BC
V0J 1E0
250 692-7761
BVIS
1139 Main Street
PO Box 2380
Smithers, BC
V0J 2N0
866 811-1110
1139 Main Street
PO Box 2380
Smithers, BC
V0J 2N0
866 811-1110
BVFS
3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-7936
3894 1st Avenue
PO Box 3729
Smithers, BC
V0J 2N0
250 847-7936
BVIS
3350 10th Street
PO Box 369
Houston, BC
V0J 1Z0
866 811-1115
3350 10th Street
PO Box 369
Houston, BC
V0J 1Z0
866 811-1115
BVFS
2367 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7977
2367 Copeland Avenue
PO Box 1480
Houston, BC
V0J 1Z0
250 845-7977
Administration
3872 1st Avenue
PO Box 3637
Smithers BC
V0J 2N0
250 847-7933
3872 1st Avenue
PO Box 3637
Smithers BC
V0J 2N0
250 847-7933
Member Services Contact Centre
3894 1st Avenue
Smithers BC
V0J 2N0
1 877 847-2828
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