Skip to main content

Stay Safe Online

    Canadians use computers and mobile devices to get things done online, but there are a few simple things you should do to protect your personal information.

    • Change your passwords regularly
    • Don’t use the same passwords for everything
    • Apply security updates as soon as you receive them
    • Install anti-spyware to keep others from gathering information about your online habits or making unauthorized changes to your computer
    • Install anti-virus software to protect your data from viruses and malware

    Check the security certificate

    Before you enter personal or financial information into a website make sure it is safe and legit.

    • You can do this in most web browsers by checking the yellow lock icon on the status bar. If the lock is closed, then the site uses encryption to help protect any sensitive, personal information. If you have an up-to-date browser (which we recommend you always do), look for the green bar.

    If an email or text looks suspicious, stop before you click

    • Look carefully at what it claims and think about whether it makes sense
    • Never click links within an email messages unless you are sure of the destination
    • Check the branding, language and spelling to judge whether it seems legitimate
    • Call the company and make sure the email came from them
    • Links in phishing email and text messages often take you to phony sites that encourage you to transmit personal or financial information. Even if the address bar displays the correct address, don't risk being fooled – con artists can display a fake URL in the address bar on your browser.
    • Consider reporting phishing to the Government of Canada Spam Reporting Centre at spam@fightspam.gc.ca
    • Report additional specifies such as resulting malware infection online at fightspam.gc.ca/src

    Reach us wherever you are

    Let your fingers do the walking or come in to see us. 

    Meet with an advisor

    Book the day and time that suits you.

    Visit a branch

    We’re open between
    9:30am & 4:30pm, M-F.

    Send us an email

    Email a specific branch or department.

    Give us a call

    8am-6pm, M-F,
    9am-5pm, Sat.

    Smithers Branch

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-3255
    Hazeltons' Branch

    4646 10th Avenue
    PO Box 159
    New Hazelton, BC
    V0J 2J0
    250 842-2255


    Houston and District Branch

    2365 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7117
    Lakes District Branch

    117-35 Lakeview Mall, Hwy 16
    PO Box 1029
    Burns Lake, BC
    V0J 1E0
    250 692-7761
    BVIS

    1139 Main Street
    PO Box 2380
    Smithers, BC
    V0J 2N0
    866 811-1110
    BVFS

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-7936

    BVIS

    3350 10th Street
    PO Box 369
    Houston, BC
    V0J 1Z0
    866 811-1115
    BVFS

    2367 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7977
    Administration

    3872 1st Avenue
    PO Box 3637
    Smithers BC
    V0J 2N0
    250 847-7933
    Member Services Contact Centre

    3894 1st Avenue
    Smithers BC
    V0J 2N0
    1 877 847-2828

    Copyright © Bulkley Valley Credit Union, 2022