Find a Branch
Find/Contact a Branch
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Extra Contact Info During Covid-19
To reach us, please contact your local branch or use these additional direct contact emails:
Please note these emails are only monitored during our business hours
Personal Lending services:
Commercial services:
Deposit services:
Online banking:
Lost/Stolen Membercards:
- 1-888-523-6075
Online and Mobile Banking Technical Support 24/7
- 1-888-273-3488
We are experiencing higher than normal call volumes. If you are unable to speak with a Member Service Representative, please leave a message or email us and one of member service representatives will contact you within 24hrs. Thank you for your patience
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Hazeltons’ Branch Address & Transit
4646 10th Avenue
P.O. Box 159
New Hazelton B.C.
V0J 2J0
Phone: 250-842-2255.(JavaScript must be enabled to view this email address)
Fax: 250-842-2121Hours:
As of November 2, 2020 Branch hours will be Monday to Thursday 9:30 AM to 3:30 PM, and Friday 9:30 AM to 4:00 PM
Staff available by phone, Monday to Thursday 9:00 AM to 4:00 PM and Friday 9:00 AM to 5:00 PM
Closed Statutory holidays
Transit Number: 05020
Institution/Bank Number: 809 -
Houston & District Branch Address & Transit
2365 Copeland Avenue
P.O. Box 1480
Houston B.C.
V0J 1Z0
Phone: 250-845-7117.(JavaScript must be enabled to view this email address)
Fax: 250-845-2783Hours:
As of October 13, 2020 Branch hours will be Monday to Friday 9:30 AM to 4:30 PM
Staff are available by phone, Monday to Friday 9:00 AM to 5:00 PM
Closed Statutory holidays
Transit Number: 37010
Institution/Bank Number: 809 -
Lakes District Branch Address & Transit
Hwy. 16 Lake View Mall
P.O. Box 1029
Burns Lake B.C.
V0J 1E0
Phone: 250-692-7761.(JavaScript must be enabled to view this email address)
Fax: 250-692-3661Hours:
As of October 13, 2020 Branch hours will be Monday to Friday 9:30 AM to 4:30 PM
Staff are available by phone, Monday to Friday 9:00 AM to 5:00 PM
Closed Statutory holidays
Transit Number: 18710
Institution/Bank Number: 809 -
Smithers Branch Address & Transit
3894 1st Avenue
P.O. Box 3729
Smithers B.C.
V0J 2N0
Phone: 250-847-3255.(JavaScript must be enabled to view this email address)
Toll Free: 1-877-847-2828
Fax: 250-847-2818Hours:
As of October 13, 2020 Branch hours will be Monday to Friday 9:30 AM to 4:30 PM
Staff are available by phone, Monday to Friday 9:00 AM to 5:00 PM
Closed Statutory holidays
Transit Number: 05010
Institution/Bank Number: 809 -
Administration
3872 1st Avenue
P.O. Box 3637
Smithers B.C.
V0J 2N0
Phone: 250-847-3255.(JavaScript must be enabled to view this email address)
Fax: 250-847-3012Hours:
As of October 13, 2020 Office hours will be Monday to Friday 9:30 AM to 4:00 PM
Staff are available by phone, Monday to Thursday 8:30 AM to 4:30 PM
And Friday 8:30 AM to 5:00 PM
Closed Statutory holidays -
MemberLink Telephone Banking System
Phone: 250-847-3090
Toll Free: 1-888-289-4331
Covid-19 Updates
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Covid-19 Updates
Bulkley Valley Credit Union is HERE FOR YOU during these difficult times, which includes keeping you up to date with the measures we are taking to protect our staff, members, clients, and community from COVID-19.
The updates will also cover what we are doing to ensure Bulkley Valley Credit Union continues to serve your banking, financial, and insurance needs.
Check back regularly or visit our Facebook page for the latest and if you have any questions or concerns, please don’t hesitate to contact us by phone or email.
We are in this together.
In Our Community
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Turbo Tax offer!
TurboTax makes it easy to do your taxes right and get your maximum tax refund guaranteed.1 What’s best, as a valued member of Bulkley Valley Credit Union, you can get a special 20% discount on TurboTax Online products.
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Call for Nominations 2021
The 2020 Winter Newsletter will be attached to your December Statement. The Newsletter includes the call for nominations for our Board of Directors. An election of directors will take place to fill two positions in Smithers and one position in the Lakes District. For more information please continue reading.