Covid-19 Updates

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Find/Contact a Branch

  • Extra Contact Info During Covid-19

    To reach us, please contact your local branch or use these additional direct contact emails:

    Personal Lending services:

    Commercial services:

    Deposit services:

    Online banking:

    Lost/Stolen Membercards:

    • 1-888-523-6075

    Online and Mobile Banking Technical Support 24/7

    • 1-888-273-3488

    We are experiencing higher than normal call volumes. If you are unable to speak with a Member Service Representative, please leave a message or email us and one of member service representatives will contact you within 24hrs. Thank you for your patience

  • Hazeltons’ Branch Address & Transit
    4646 10th Avenue
    P.O. Box 159
    New Hazelton B.C.
    V0J 2J0
    Phone: 250-842-2255
    Fax: 250-842-2121
    .(JavaScript must be enabled to view this email address)
    Hours:
    As of June 22, 2020 Branch hours will be Monday to Friday 9:30 AM to 3:30 PM until further notice

    Closed Statutory holidays

    Transit Number: 05020
    Institution/Bank Number: 809
  • Houston & District Branch Address & Transit
    2365 Copeland Avenue
    P.O. Box 1480
    Houston B.C.
    V0J 1Z0
    Phone: 250-845-7117
    Fax: 250-845-2783
    .(JavaScript must be enabled to view this email address)
    Hours:
    As of June 22, 2020 Branch hours will be Monday to Friday 9:30 AM to 4:00 PM until further notice

    Closed Statutory holidays

    Transit Number: 37010
    Institution/Bank Number: 809
  • Lakes District Branch Address & Transit
    Hwy. 16 Lake View Mall
    P.O. Box 1029
    Burns Lake B.C.
    V0J 1E0
    Phone: 250-692-7761
    Fax: 250-692-3661
    .(JavaScript must be enabled to view this email address)
    Hours:
    As of June 22, 2020 Branch hours will be Monday to Friday 9:30 AM to 3:30 PM until further notice

    Closed Statutory holidays

    Transit Number: 18710
    Institution/Bank Number: 809
  • Smithers Branch Address & Transit
    3894 1st Avenue
    P.O. Box 3729
    Smithers B.C.
    V0J 2N0
    Phone: 250-847-3255
    Toll Free: 1-877-847-2828
    Fax: 250-847-2818
    .(JavaScript must be enabled to view this email address)
    Hours:
    As of June 22, 2020 Branch hours will be Monday to Friday 9:30 AM to 4:00 PM until further notice

    Closed Statutory holidays

    Transit Number: 05010
    Institution/Bank Number: 809
  • Administration
    3872 1st Avenue
    P.O. Box 3637
    Smithers B.C.
    V0J 2N0
    Phone: 250-847-3255
    Fax: 250-847-3012
    .(JavaScript must be enabled to view this email address)
    Hours:
    As of June 22, 2020 Office hours will be Monday to Friday 9:30 AM to 4:00 PM until further notice

    Closed Statutory holidays
  • MemberLink Telephone Banking System
    Phone: 250-847-3090
    Toll Free: 1-888-289-4331

Covid-19 Updates

  • Covid-19 Updates

    Bulkley Valley Credit Union is HERE FOR YOU during these difficult times, which includes keeping you up to date with the measures we are taking to protect our staff, members, clients, and community from COVID-19.

    The updates will also cover what we are doing to ensure Bulkley Valley Credit Union continues to serve your banking, financial, and insurance needs.

    Check back regularly or visit our Facebook page for the latest and if you have any questions or concerns, please don’t hesitate to contact us by phone or email.

    We are in this together.

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In Our Community

  • The Hazeltons’ Branch is back open for Business

    July 6, 2020

    The Hazeltons' branch is back open for business 9:30 AM to 3:30 PM Monday to Friday, with some space limitations due to a flood that occurred on Friday, July 3rd. It is encouraged to call ahead if you require any services outside of day to day banking to ensure prompt service.

    Read More

  • Expanded hours as of June 22, 2020

    As the economy and businesses open up more to Phase II protocols, we are expanding our operating hours in branch. Click here for full information.

    Read More