Community News

Turbo Tax offer!

Feb 11. 20

TurboTax provides accurate step by step guidance. Together, we will get you to your maximum refund. Guaranteed.

Special 20% Offer!

No matter where life may take you, TurboTax makes it easy to do your taxes right and get your maximum tax refund guaranteed.1  What’s best, as a valued member of Bulkley Valley Credit Union, you can get a special 20% discount on TurboTax Online products.  File today with TurboTax and get your refund in as little as 8 days.

With TurboTax it’s easy to do your taxes right:
• Personalized tax advice from an experienced tax professional. FREE with TurboTax Premier and Home & Business 
• 100% accurate calculations
• Double checks your return so you get the all the deductions and credits you deserve

Credit Unions of BC Bursary Program

Feb 10. 20

Credit Unions of BC Bursary Program

Did you know that the Credit Unions of BC Bursary Program awarded over $153,000 in bursaries in 2018?

Bulkley Valley Credit Union is a proud to help BC students reach their post-secondary education goals through the Credit Unions of BC Bursary Program. Submit your bursary application today and get help towards funding your future!

To qualify for funding, applicants must also meet the following criteria:
▪ Be able to demonstrate financial need.
▪ Reside in BC and be a Canadian Citizen, a permanent resident of Canada, or designated as a protected person.
▪ Have proof of post-secondary enrolment in an academic, vocational, technical, or technological program and transcripts. Please note: graduate and post-graduate students are not eligible.
▪ Enrolment must be in a public Canadian post-secondary institution at the time of application. Applicants attending accredited private institutions will only be considered if their chosen program is not offered at a public institution. In this case, applicants must provide a statement as to why they are not attending a public institution, as well as a receipt for tuition.
Important Deadlines:

Winter semester

Application open for submission January 1st, 2020, and deadline is February 15th, 2020. Award notice is Mid-March.

Summer semester

Application open for submission May 1st,2020, and deadline is June 15th, 2020. Award notice is Mid-July.

Learn more at


Feb 03. 20

The deadline for contributing to an RRSP for the 2019 tax year is MARCH 2, 2020. The TFSA annual contribution limit for 2020 is $6000. The TFSA annual contribution limit of $6000 is indexed to inflation and rounded to the nearest $500. Visit your local branch for more information and to find the product that best suits your needs! 

For more information regarding contributions, please see the CRA NOTICE.

Prevent Intercepted Interac e-Transfer® Fraud Update

Jan 16. 20

What are Intercepted e-Transfers?


This type of fraud is the result of a recipient's email being hacked and the criminal using that email to redirect legitimate incoming e-Transfers.


How does this type of Fraud occur?

An email account compromise occurs when someone other than the intended user steals credentials to access an email account; for example: email address and password. The hacker uses those credentials to sign in as the original user and can access emails, including Interac e-Transfer notifications.


The interception is not caused by a vulnerability in online banking or the Interac e-transfer product, but rather because the recipient’s email account was accessed by a criminal.  Once in that account, the criminal can “see” the notification from Interac and use the deposit link to redirect funds into a different account by answering the security question.


Tips to help prevent Intercepted e-Transfer attacks. 

  • Register for auto deposit (if enabled for your financial institution). Having funds automatically deposited into your account removes the risk of a criminal intercepting the deposit email.
  • Select questions and answers that are not easy for a third party to guess and cannot easily be found on social media. If the notification is intercepted, it will be harder for a criminal to answer and steal the funds.
  • Do not put the answer to the security question in the message box. 
  • Do not communicated the answer to the security questions via email.  Call and/or text the recipient with the password.
  • Be cautious of Phishing links and ensure that you are only transacting with trusted websites, vendors and people. 
  • Immediately notify your financial institution if you sense anything suspicious about your transaction

Current Trends*

• There is an increase in email account compromises where Interac e-Transfer email notifications are being accessed by a third party and not the intended recipient or legitimate email account holder.
• The third party uses the link provided in the email notification to access the gateway and deposit the funds.
• Many of the email account compromises involve telecom domains (,, indicating a potential phishing campaign affecting these domains.  
            o Telus recently released a statement regarding increased phishing campaigns targeting their customers campaign

MSP Premiums are Eliminated

Jan 16. 20

British Columbia residents are no longer being charged monthly Medical Services Plan (MSP) premiums as of January 1, 2020. Enrollment in MSP remains mandatory for all residents. B.C. residents are sent an invoice each month for the MSP premiums they owe for the next month. Any MSP premium payments owing before January 1, 2020 will still be owed. Collections will continue for outstanding MSP payments.

It is important to carefully check your next invoices and make the appropriate updates or cancellations to any pre-authorized debits, future-dated or recurring bill payments. 

For more information, please view the following resources on the Government of B.C. website:

 MSP Premium Elimination: Jan-1-2020

Pay Your Premiums

Call for Nominations 2020

Jan 03. 20

The 2019 Winter Newsletter will be attached to your December Statement. The Newsletter includes the call for nominations for our Board of Directors. An election of directors will take place to fill two positions in Smithers and one position in Houston. If you are interested in representing our membership as a Director on our Board please visit either the Smithers or Houston Branch for a package with more information. To view our 2019 Winter Newsletter you can also find it HERE

We will be having our 78th Annual General Meeting on Monday, April 20th at 7:00pm held at the Dze L K'ant Friendship Centre on Third Avenue and Comumbia. This meeting will go over the financial statements, highlight some activities from the past year and the results from the director elections will be announced! Make sure you are there!

Stay Safe Online

Jan 02. 20

Life is a little easier when you use your computer and mobile devices to get things done online. There are a few simple and sensible things you should be doing to help protect your self from online scams.

  • Change your password frequently.
  • Do not use public WIFI to access online or mobile banking.
  • Never click to accept an e-transfer from someone you don't know.
  • Install anti-virus software to protect your data from viruses and malware. Apply security updates as soon as you receive them.
  • Install anti-spyware software to prevent others from gathering information about your online habits or making unauthorized changes to your computer.
  • Implement a firewall to prevent unauthorized access.
  • If an E-mail looks suspicious, STOP before you click!
    • look carefully at what it claims and think about whether it makes sense
    • check the branding, spelling and language to judge whether it seems legitimate.
    • call the company to make sure the email came from them
    • remember that your Credit Union will never email you to confirm personal information

What to do if it happens to you

Acting quickly can minimize damage and help prevent further fraud or theft

  • Notify your Credit Union immediately if you suspect fraud or identity theft. They can provide advice on how to limit access to your credit card or financial accounts and investments.
  • Call the police and file a report. Keep a copy of the report for your records.
  • Change your PIN and passwords immediately.

Changes to Personal and Business Accounts and General Service Fees

Dec 24. 19

Personal and Business Accounts and General Service Fees Change Notice



Effective:  January 1, 2020
On an annual basis, we review our personal and business account plans and general services fees.  We work hard to keep our service fees affordable with the features you need.  We work to ensure we are competitive with other local financial institutions and set fees so they just cover the costs of the services we provide.  Our latest review led to some changes to our personal and business account plans and general service fees.  We will apply these changes on January 1 2020.

Personal account plans
We’re making changes to the monthly fees and minimum monthly balance requirements on personal account plans.  As well, we are introducing a set number of free transactions (withdrawals and debits) on plans and standardizing many of the day-to-day transactional fees so they are consistent and easy to understand.  We are adding more free INTERAC e-transfer transactions on most plans and lowering the per transaction fee after the free transactions have been used.  Our Masterplan account plan will feature unlimited INTERAC e-transfers. Our Campus Masterplan account plan will have more transactions included in the 50 free transaction package.  Our Plan 24 account will include free transactions (withdrawals and debits).

Business account plans
We’re making changes to the monthly fees and standardizing many of our transactional fees.  We are adding more free INTERAC e-transfer transactions on most plans and lowering the per transaction fee after the free transaction have been used.   

General Service Fee Changes

We’re making changes to some of our general service fees.

If you have questions about these changes or if you would like to review your account plan to make sure it fits your needs and your budget, please contact or visit your branch. 

To confirm which banking plan you have, please refer to your statement or visit your branch for full details of your account plan.

******We will apply these changes on January 1, 2020******

Holiday Hours for Bulkley Valley Credit Union

Dec 20. 19

All branches of Bulkley Valley Credit Union will be closed from Wednesday December 25th to 26th, 2019 as well as January 1, 2020. PLEASE NOTE all branches will be closing at 3:00pm on December 24th, 2019. All other days not listed will be open regular hours.
Staff, Management and the Board of Directors wish everyone the very best of the holiday season!!

Fall Term Deposit Special

Oct 02. 19

The Bulkley Valley Credit Union is proud to offer our Fall Term Deposit Special! Take advantage of our special rates we are offering for a limited amount of time.

Contact your local branch to discuss how you can earn more interest.

5 Steps to protect yourself

Sep 09. 19

Sign Up for Online Banking Alerts

Online banking is a safe and convenient way to bank and Bulkley Valley Credit Union uses a variety of security measures to protect your financial information when banking online. You too, can take steps to increase this security by signing up for online banknig alerts through Member Direct Online Banking.

Alerts are an online banking feature that automatically sends you an email and/or a text message to your mobile phone to alert you of certain changes to your account made through online banking. If you receive notification of an alert that you didn’t perform contact Bulkley Valley Credit Union immediately to have you online banking locked to prohibit possible account take over. 

Upon signing in navigate to Messages and Alerts>Manage Alerts.

Set up your mobile phone or email to be notified when the following have been performed on your online banking

Personal Access Code (PAC) Changed

New Payee (Bill) Added

Online Login

Interac e-transfer Recipient has been Added

If you receive notification of an alert that you didn’t perform contact Bulkley Valley Credit Union immediately to have you online banking locked to prohibit fraudulent access.

Stay Safe Online

Canadians use computers and mobile devices to get things done online, but there are a few simple things you should do to protect your personal information.

Change your passwords regularly

Don’t use the same passwords for everything

Install anti-spyware to keep others from gathering information about your online habits or making unauthorized changes to your computer.

Install anti-virus software to protect your data from viruses and malware

Apply security updates as soon as you receive them

Check the security certificate before you enter personal or financial information into a website.

You can do this in most web browsers by checking the yellow lock icon on the status bar. If the lock is closed, then the site uses encryption to help protect any sensitive, personal information. If you have an up-to-date browser (which we recommend you always do), look for the green bar.

If an email or text looks suspicious, stop before you click

Look carefully at what it claims and think about whether it makes sense

Never click links within an email messages unless you are sure of the destination

Check the branding, language and spelling to judge whether it seems legitimate

Call the company and make sure the email came from them

Links in phishing email and text messages often take you to phony sites that encourage you to transmit personal or financial information. Even if the address bar displays the correct address, don't risk being fooled – con artists can display a fake URL in the address bar on your browser.

Consider reporting phishing to the Government of Canada Spam Reporting Centre at Report additional specifies such as resulting malware infection online at

If you did click a link on a phishing email or text

If you clicked on a link in a phishing email or text and/or provided personal banking information, we strongly recommend the following:

Please contact Bulkley Valley Credit Union immediately 1-888-289-4331

Report Compromised SIN to Service Canada at 1-800-206-7218 or 1-800-O-Canada (1-800-622-6232)

Report Compromised BC Driver’s License Information

ICBC 1-800-950-1498,

EDL (Enhanced Drivers Licenses) 1-866-972-6888

Credit Reporting Agencies:

Trans Union Canada 1-800-663-9980

Equifax Canada 1-800-465-7166

Depending on what personal and banking information may have been compromised, additional steps may need to be taken to protect yourself from fraud going forward.

Keep Personal Information Safe

Never respond to unsolicited requests for banking or personal information. Bulkley Valley Credit Union will never solicit account information from our members by email or text. If you receive an email or text that appears to be from Bulkley Valley Credit Union asking for account information, including online banking credentials, it is fraudulent.

What is identity Theft?

Identity theft begins when someone obtains your personal information such as your driver’s license, date of birth, heath card number, online passwords, credit card number or your card’s Personal Identification Number (PIN).

With a few pieces of personal information they can begin to make financial transactions in your name. They might open a new credit card account, take out a car loan or mortgage your home. You probably won’t realize what has happened until it’s too late and your credit rating is affected.

Protect Your Identity

Don’t carry your Social Insurance Number (SIN) or birth certificate with you. Keep them in a safe place.

Check your credit report at least once a year to look for any credit inquires or changes you have not authorized

Be suspicious of any email or online pop-up windows that asks for personal or financial information

Don’t overshare on social media. Scammers can use your birth date and other personal information to steal your identity

To get more information please visit Government of Canada (Public safety Canada)


Learn How to Recognize a Scam

What is Phishing?

Phishing is a type of online deception, using fraudulent emails and text messages sent to unsuspecting users. They are often impersonating well-known companies, banks and government agencies. It’s designed to steal personal data, and they may ask you to confirm credit card numbers, passwords or other account information.

How does phishing work?

In a typical phishing incident, a cybercriminal will send you a fraudulent email or text message that appears to come from websites you trust – like Bulkley Valley Credit Union or your phone company – and will request that you click on a link which takes you to a fraudulent website where you will be asked to enter your online credentials and provide personal information. The thief will then use the information they receive to access your bank or credit card accounts, spend your money or steal your identity.

Phony email, text messages and websites often include official-looking logos and identifying information fraudsters have taken directly from legitimate websites. These copycat sites, also called "spoofed" websites, are often where people will unwittingly send personal information to cybercriminals.

Common Online Scams are

o    Email scams

o    Phishing

o    Brand Spoofing

For more information on scams and how to avoid compromising your personal and financial information, visit the Government of Canada website


Protect Your Payment Cards

Canadians are one of the biggest users of debit, credit and ATM’s in the world. While INTERAC services are among the most secure in the world, debit card fraud does occur.

Follow these steps to protect yourself:

When you receive a new debit or credit card sign the back immediately

Carry only the cards you use most often and leave others in a safe place

Always check your monthly statements and notify your credit union if you see any unfamiliar transactions

Notify you Credit Union if you are unable to retrieve your card from an ATM or if someone tries to distract you while using one

Be PIN Smart

Avoid choosing an obvious Personal Identification Number (PIN), such as your phone number or date of birth

Change your PIN at least twice a year

Don’t use the same PIN for your cards

Shield your PIN with your hand, body or a piece of paper

Memorize your PIN, NEVER write it down

Don’t disclose your PIN to anyone

Watch for Skimming Devices

Card skimming happens when a criminal attaches a device to a card reader to collect data from the card. If an ATM or point of sale (POS) device looks like it has been tampered with don’t insert your card or enter your PIN.

If your Bulkely Valley Credit Union card has been lost, stolen or compromised call your branch. If this occurs after branch hours call 1-866-758-5678. You will need to know your debit card number in order to cancel it after branch hours.

Cyber Security and Creating Unique Passwords

Aug 16. 19

While Bulkley Valley Credit Union has extensive security measures in place to protect you from fraud, there are also important steps you should take like:

  • choosing a secure Personal Identification Number (PINs) and
  • unique passwords - Personal Access Code (PAC)

Choosing a unique password for each of your online accounts is important. 

When choosing online passwords, verification questions, credit and debit card PINs don’t choose something that would be easy to guess or information that could be obtained easily by others.  General rule of thumb is if the information could be found in your wallet you should not use it for a password– ie: real name, company name, driver’s license number, membership numbers etc..  

You’ll need to think about how to come up with a memorable password.  You don’t want to use something obvious with dictionary characters, so consider using some sort of trick to memorize it.

For example, you might find it easier to remember a sentence like.  “My first car was a 91 blue Toyota Tercel loan payments were $500 per month”.  You could turn that sentence into a password by using the first digits of each word – so your password would become MfcwA91bTTlpw$500pm.  This is a strong password at 19 digits.  Sure, a true random password might include a few more numbers and symbols and upper-case letters scrambled around, but it’s not bad at all.

While the differing length of the words makes brute forcing the password very difficult, you could always complicate things even further with a simple-to-remember pattern—one that would also make the password pass the test for forms that check passwords for complexity. For example, choose four random common words “bluejaycrowskynest” and apply a pattern where you join words by alternating symbols and numbers like “^” and “5” and then capitalize the second (or whatever) character of each word.  You’d end up with the password “Blue5jay^Cr0w^sKy^Ne5t” - long, complicated, and containing numbers, symbols, and capital letters.  But it’s still much easier to remember than a randomized password.

It’s not all about password strength. If you re-use the password at multiple locations, it may be leaked and people may use that leaked password to access your other accounts.   Do not share or reuse your passwords and avoid writing them down.

Protect your home computer – make sure that you install anti-virus, anti-spyware and Internet firewall tools purchased from trusted retailers or suppliers.  Keep these programs enabled and continuously updated to protect your devices against malicious software.

For more information about steps you can take to protect yourself, contact Bulkley Valley Credit Union or read more about it in our Featured section – Five Steps to Protect Yourself.

Interac Flash Now Available

Aug 06. 19

MEMBER CARD debt cards with Interac Flash technology!

Interac Flash (also known as “tap”) is a secure and convenient payment feature that lets you pay at the Point of Sale (POS) with your MEMBER CARD debit card by simply holding your card over the contactless card reader.  These transactions are ultimately designed for speed at the POS:  PIN-less, no receipt, tap takes 300ms.

Interac Flash cards are equipped with dual interface (DI) technology which means MEMBER CARDS will have contact and contactless (Flash) functionality.  Contactless payment options come with multiple layers of protection, including secure chip processing.   This protects contactless cards against skimming, being copied and counterfeited.  Security measures will be in place to help safeguard you.

Interac Flash MEMBER CARD debit cards can be programed with the contactless functionality turned on or off at any time at the request of you, the member or at the discretion of BVCU.  Interac Flash transactions are designed to make it quicker and easier to pay for purchases up to $100, no PIN required.  It is your choice whether to use the contactless feature or insert your card and enter your Personal Identification Number (PIN). 

Cards are programed with cumulative contactless spend limit (CTCSL) when this limit is reached you must complete an approved contact transaction by inserting your card and entering your PIN to authenticate you as the cardholder.  

The new dual interface cards will not be automatically issued.  If you are interested in replacing your existing card, we can mail a replacement card to you that is Interac Flash enabled.    

  Key features

  • Interac Flash allows you to pay-by-tap for everyday purchases under $100.  Transactions over $100, no problem, you will be prompted to insert your chip card and enter your Personal Identification Number (PIN). Once you accumulate $200 in purchases.  This will reset the tap limit back to zero
  • Interac Flash uses EMV secure chip processing to store and process data, this means you’re protected against not-so-great-things like fraud and card skimming
  • This feature is only available when using Bulkley Valley Credit Union debit cards issued in May 2019 or later.  Please visit your nearest Bulkley Valley Credit Union branch or contact your branch to set-up a new card with Interac Flash
  • The tap feature can be disabled at any time by calling your local branch or by visiting any of our branch locations

Use it as a debit card to:

  • Sign in to Bulkley Valley Credit Union’s Online Banking or Mobile Banking
  • Make in-store purchases
  • Access your accounts through an ATM

It Doesnt Take Much to Lose Everthing

Aug 06. 19

With technology taking over so many of our day to day lives it is important that we do everything we can to protect ourselves. Continue reading for tips and tricks when it comes to your PIN.

-Shield your PIN from view

-Keep your card in sight during a transaction.

-Change your PIN regularly.

-Memorize your PIN. Do not write it down anywhere.

-Don't share your PIN with ANYONE.

If you have a feeling your PIN has been compromised, contact your local branch immediately to ensure your information is kept safe!

BC DAY is here!

Aug 01. 19

The Directors, Management and Staff wish everyone a very safe and happy holiday weekend. We also wish you sunshine and joyful moments that are shared with family and friends.

Smithers Branch                                                 Hazelton Branch

Friday August 2- 9:30-6:00                                  Friday August 2- 9:30-6:00

Saturday August 3- Closed                                 Saturday August 3- Closed

Sunday August 4- Closed                                   Sunday August 4- Closed

Moday August 5- Closed                                    Moday August 5- Closed

Tuesday August 6- 9:30-5:00                             Tuesday August 6- 9:30-4:00

Burns Lake Branch                                            Houston Branch

Friday August 2- 10:00-6:00                                Friday August 2- 9:30-6:00

Saturday August 3- Closed                                 Saturday August 3- Closed

Sunday August 4- Closed                                   Sunday August 4- Closed

Moday August 5- Closed                                    Moday August 5- Closed

Tuesday August 6- 9:30-5:00                             Tuesday August 6- 9:30-4:00

A bit of BC history for you…
At one time B.C. was comprised of two British-controlled colonies, one on Vancouver Island and a second on the mainland. In 1866, the two colonies were officially united as the Crown Colony of British Columbia, with its capital in Victoria. British Columbia became a province of Canada when it entered Confederation on July 20, 1871.

2019 Member Survey

Jun 10. 19

Every two years, Bulkley Valley Credit Union asks its members for feedback through a survey. Survey invitation letters were mailed to a random sample of members from each of the four branches. Now that the survey is completed, we wanted to thank you for taking the time to complete our survey. Your opinions matter to us, and we have used members’ suggestions from previous surveys to research and introduce new products and services.

The survey took approximately 15 minutes and as a thank you for your time and interest, two iPads were randomly given to randomly selected members that completed the survey.

Terrie Mcaloney was our final winner of the iPad!  Thank you very much and hope you enjoy the iPad.

72nd Annual Kispiox Valley Rodeo!!!

May 29. 19



The Hazelton Branch staff is all in Rodeo Spirit! Join the branch for the Rodeo Kickoff on May 31st, featuring live music and a special appearance from Beyond Burgers food truck from Terrace.

Mark it on your calendar, and get out to the beautiful Kispiox Valley for some fantastic scenery and an authentic cowboy experience!

Make sure you catch the Wild Horse Racing, the Ride and Lead, the Cowhide Race, the Wild Cow Milking, and the special featured event this year; the Master’s Saddle Bronc Riding. Sunday is also the 'Tough Enough to Wear Pink' day, so stop by their booth and say Howdy!

For more information visit the website HERE

See y'all there!

The GREEN envelopes are coming to you!!

Apr 30. 19

Bulkley Valley Credit Union is committed to return a portion of its profits each year to our members.                                                                                                                                                                                                           As we had another successful year in 2018, The Board of Directors has declared a dividend of 1.91% on the member shares, which will be credited to your equity share account.

Also, over $665,000 in patronage payments will be distributed to our members this year!

So a big thanks to all of our members for their continued patronage, and we will continue to work hard to earn your support each and every day.  

Here are some of our lovely winners of our $500 patronage draw. Thank you again to our members!


For All MemberDirect Users

Apr 26. 19

As of May 1, 2019, our MemberDirect online banking will be updated with the interest of improving internet security. If you are using an older browser that relies on out of date TLS protocols you will not be able to access your online banking. You can avoid any disruption by making sure that your internet browser of choice is up to date with the most recent release.

If you experience any difficulties or disruption please contact your local branch immediately. 

77th AGM April 29, 2019

Apr 26. 19

Being a member of Bulkley Valley Credit Union means more than having a “bank account”. As a member, you share in the ownership of your credit union. The Board of Directors of Bulkley Valley Credit Union is made up of members who have been elected by the general membership. This democratic process represents a fundamental difference between a credit union and other financial institutions. The directors are responsible for setting the strategies which will govern the operation of the credit union and set the direction of the organization.

Our 77th Annual General Meeting will be held on Monday, April 29, 2019  the Prestige Hudson Bay Lodge. Registration will begin at 6:45 with the meeting being called to order at 7:00. Hope to see you there!

Easter Weekend Hours

Apr 11. 19

Happy Easter Weekend! All branches will be closed from Friday, April 19th until Monday April 22nd. All locations re-open on Tuesday, April 23rd with regular hours.

March is Fraud Prevention Month

Mar 15. 19

It can happen to anyone. With just a few pieces of personal information, individuals, families, and businesses can be scammed out of millions of dollars. Most people don't think they can fall victim, but fraudsters use sophisticated ways to target people of all ages. 

To learn about the top10 current scams click HERE

Click HERE to learn some facts on frauds than take the FRAUD QUIZ

If you are interested in learning more about fraud so you can be an expert and avoid it, you can read the Little Black Books of Scams 2nd Edition found HERE.

Update to e Transfers

Feb 25. 19

Interac e-Transfer is the number 1 Person to Person service in Canada which our members rely on to securely and conveniently send or receive funds. Now, the service, just got better with the introduction of two new features targeting personal and small business members alike.

The ability to Request Funds and the Autodeposit have been introduced to our e-Transfer function on our online banking.

Request Money- Between friends its a cool way to say you owe me money! For businessess its an important tool to help streamline payments.

Autodeposit- Making Interac e-Transfers even easier for everyone creating a secure way to receive money with out having to answer security questions for every transaction.

If you want more information on either of these functions please visit your local branch!

Last Chance for Bursary Applications!

Feb 07. 19

 Bulkley Valley Credit Union is a proud to help Bulkley Valley and Lakes District students reach their post-secondary education goals through the Credit Unions of BC Bursary Program. Submit your bursary application today and get help towards funding your future!

To qualify for funding, applicants must also meet the following criteria:

  • Be able to demonstrate financial need.
  • Reside in BC and be a Canadian Citizen, a permanent resident of Canada, or designated as a protected person.
  • Have proof of post-secondary enrolment in an academic, vocational, technical, or technological program and transcripts. Please note: graduate and post-graduate students are not eligible.
  • Enrolment must be in a public Canadian post-secondary institution at the time of application. Applicants attending accredited private institutions will only be considered if their chosen program is not offered at a public institution. In this case, applicants must provide a statement as to why they are not attending a public institution, as well as a receipt for tuition

Click HERE for more information and to apply!

reCaptcha Feature for Online Banking

Jan 17. 19

NEW! reCaptcha feature- added level of security for MemberDirect online banking is coming soon. You will now be asked to verify you are not a robot attempting to login to your MemberDirect online banking. You will not see this upon every login attempt, it will only appear when MemberDirect requires this verification. This will not replace the increased authentication questions you set up and are periodically asked.

Below is an example of what you will see with the new added level of security known as reCaptcha.


"Select all squares with traffic lights"

BVIS Accepting Donations

Nov 26. 18

Branch Hours

Nov 07. 18

Bulkley Valley Credit Union will be closed November 10-12 for Remembrance Day. We will be open with regular branch hours on Friday, November 9thth and then reopen on November 13th.

Lest We Forget.

Happy Halloween

Oct 31. 18

October 31 is here and soon we will find our neighborhoods filled with ghosts and goblins and other delightful characters out for the annual treat collecting event. Please stop by your local branch for a treat and to see what great costumes our staff members have created.
The Directors, Management, and Staff at Bulkley Valley Credit Union would like to take this opportunity to wish everyone a very safe and happy Hallowe’en.

Happy International Credit Union Day!

Oct 16. 18

On ICU Day, Bulkley Valley Credit Union joins the more than 217 million credit union members around the world in celebrating the people-first principles that have helped lift people out of poverty and strengthen communities all over the globe.  

Please join your local branch and celebrate with a piece of pie! If you are in Houston there will be a member appreciation BBQ from 11-2.

Tips from BVIS

Sep 26. 18

Winter is coming….Have you winterized your cabin or RV?

Here are a few helpful tips from our subsidiary Bulkley Valley Insurance to mitigate your exposure to loss this winter:


  • Clean out your water lines to avoid freezing
  • Turn off the water and drain hot water heater or Water Tanks.
  • Make sure all your windows are closed to keep critters out.

RVs and Vehicles:     

  • Make sure you have antifreeze in Radiator
  • Empty water in recreational vehicles.
  • Make an appointment to put on Winter Tires.
  • Check your battery (as it can fail you that first very cold day)


  • Remove and drain exterior hoses
  • Have wood heat? Get your chimney cleaned!
  • Might be time for a furnace checkup?
  • Clean out your gutters

Are You an Android User

Sep 18. 18

Its finally here! For all of you android users who have been patiently waiting for our mobile app to come out, the wait is over! You can now find our mobile app under "Bulkley Valley Credit Union MB" to make your online banking more convenient!

We are now on Facebook

Sep 17. 18

BVCU has joined the social media world! Find us on Facebook @ Bulkley Valley Credit Union to see what is happening in your local communities. We will use this platform to continue to donate to local groups and projects. Currently for every like and share we will be donating $5 dollars to the new skate park in Smithers! Make sure you check it out!

Happy Labour Day Weekend!

Aug 29. 18

All branches of Bulkley Valley Credit Union will be closed on Saturday September 1st, and Monday September 3rd.
We wish everyone a safe and relaxing long weekend.
If you are in the Telkwa area, stop by the BV Kinsmen Telkwa Barbeque! Check out their website for details on their events, which include the classic beef, a demolition derby, and newly formatted concert!

Wildfire Evacuations

Aug 15. 18

As most people are aware, the wildfire situation in the Regional District of the Bulkley Nechako has reached the point of a state of local emergency. As fire situations can change very fast it is important we are all staying aware and are prepared for anything.. For more information please visit the RDBN website at  For more information on wildfires in BC and how to prevent and prepare for them please visit the BC Governement website.

If you are interested in volunteering to provide disaster relief, you can visit BVESS Coordinator Matt Herzon at the Smithers Fire Department to find out more.

Spirit of the North

Aug 14. 18

If you have noticed some extra musicians in the Valley there is a good reason for it! Spirit of the North, a classical music festival featuring international musicians, solo and chamber music, a symphony orchestra just to name a few has officially begun! See below for the full schedule.



Small Businesses and Wildfires

Aug 10. 18

As the wildfires in RDBN continue to grow it is important that everyone stay alert and prepared. For updates on the evacuation notices and orders please visit This is a stressful time for everyone including small business owners. Click HERE for a full guide for small businesses and what you can do to be prepared. Our thoughts go out to everyone effected by the wildfires.

Canada Day Weekend is Here!

Jun 25. 18


The Directors, Management and Staff wish everyone a very happy and safe Canada Day weekend!
All Branches are open regular hours on Friday June 29th, and then closed on June 30 and July 2.
Regular hours will resume on Tuesday July 3rd.
Enjoy your weekend!





Proud to be Ding Free

Jun 19. 18

Bulkley Valley Credit Union has four locations along Highway 16 - New Hazelton, Smithers, Houston and Burns Lake.

Stop by and use any of our ATMs along your journeys this summer - If you are away from our local communities, there are 4100 other ATMs across Canada that are Ding Free. Download the Ding Free App at to locate the closest Ding Free ATM to your location. The option to avoid any ATM surcharges is almost always available!

Happy Holiday-ing!

Smithers Launches Emergency Notification System

May 31. 18

Are you a Smithers resident? On May 22 the town of Smithers launched their local Emergency Notification System which will send out alerts to residents in various emergency situations. Messages will be sent to users on their preferred method of contact: cell phone, home phone, text, email or work phone. This system allows residents to respond to the alert. The system is powered by Everbridge which also has an app for smart phones which can also send non-emergency alerts such as service disruptions, when taxes are due as well as recreational programs. If you would like to sign up to receive emergency notifications visit the Town of Smithers website or call the Smithers Fire Department at 250-847-7015 Ext. 2

Northwest Trade Expo May 4th and 5th

May 01. 18

Be sure to stop by the Northwest Trade Expo being held this weekend at Civic Centre in Smithers on May 4th and 5th. The Expo will be held in both arenas as well as outdoor exhibits! Don't miss out on some great exhibits, entertainment and food!

Career Fair Today in Burns Lake

Apr 20. 18

Come Visit Luella, Nathan and Madisen at the BVCU Booth at the Career Fair in Burns Lake TODAY! The career fair is happening at the Margaret Patrick Memorial Hall from 9:30-2:00. If you have ever thought about a career in the financial industry this is a great way to learn more about what steps to take to make you part of the BVCU Team!!

Minerals North is Coming To Houston

Apr 09. 18

Burn It Smart

Mar 19. 18

Should You Be Shovelling Your Roof

Feb 08. 18

Public Service Announcement - Snowloads

February 7, 2018

SMITHERS – The recent volume of snowfall has prompted residents to be concerned with accumulated snow loads on home roofs.

Homes built prior to 1985 or homes that are developing icicles or ice damming at the eaves may need some clearing.  Attic ventilation—ridge vents, whirly vents, flat vents—that are blocked, may be restricting air flow that cools and removes moisture from the attic.  Heat escaping from the house and trapped in attic spaces can melt snow at the shingles and cause a flow of water to the cold overhang at the soffits.  So clearing vents is a place to start!

The BC Building Code establishes the Ground Snow Load which is used to calculate the Roof Snow Load that engineers and builders factor in construction.  The Ground Snow Load has changed over the past three decades:  1985—2.2 Kpa, 1998—2.7 Kpa, 2003—2.9 Kpa, 2006 to present—3.2 Kpa.

The Town of Smithers’ current ground snow load is 3.2 kPa plus 0.2 kPa rain component, for a total 3.4 kPa, or 69 lbs/ft2. For building design, this value is generally reduced by 40% for residential buildings and by 20% for commercial buildings, known as the specified roof snow loads. This equates to 41psf for residential and 55psf for commercial.

Pure water density is around 1000 kg (or one tonne) per cubic metre or 62.4 lbs  per cubic foot. Newly fallen snow more typically weighs 70 to 150 kg per cubic metre (4.4 to 9.4 lbs/cubic foot). Typically winter snowpacks have a density of 200-300 kg per cubic metre (12.5-18.7 lbs per cubic foot).

If we use 300kg/m3 (18.7pcf), then the current design depth of snow on roofs is 2.2ft on residential and 2.9ft on commercial. Owners should consider removing the snow if the packed accumulated snow exceeds these depths.  If heavy rains fall on these snow depths, the roof loading and risks of structure failure increase significantly.

Owners of older homes and buildings that were designed to a lighter snow load should consider removing snow at lower depths than those listed  above.

1. Do not shovel alone – have a spotter
2. Use fall-restraint or a rope safety line
3. Do not over-exert yourself
4. Remove snow evenly from the roof to avoid unbalanced loading
5. Do not shovel all the way to the roof surface – leave 50mm (2 inches)
6. COMMERCIAL BUILDING ROOFS—Do not clear onto public sidewalks or roadways unless barricades are set up, and follow up to clear the right of way for public safety.

Apply Online

Feb 06. 18

Have you had your eye on a new sled to go enjoy all this snow?! Are you looking to consolidate debt to start 2018 on the right foot? Have been wanting to come in to a branch look at loan options but haven't had the time? Why not use our online loan application or go figure calculator to help get you started!

Online Application

Go Figure Calculator

Wood Burners Block Party

Feb 01. 18

Now Offering a Wider Range of Mastercard Products

Jan 17. 18

Bulkley Valley Credit Union is please to offer our members Mastercard products from our new provider Collabria. There is a wide variety of new products built to suit your needs! Visit your local branch for more information.

The 2017 Winter Newsletter is coming your way!

Jan 08. 18


This four page letter to our members includes some information our upcoming service fee changes, the call for nominations for 2018, the AGM scheduled for April 23, 2018 at Hudson Bay Lodge's summit room, and an introduction to our new Branch Manger in the Lakes District.


You can download the full PDF HERE

Important Notice-Credit Union Mastercard Program

Nov 30. 17

In January 1st, 2018 Bulkley Valley Credit Union will be introducing an exciting new family of personal and corporate credit cards. Our new card offering will provide excellent options to our members, with cards that specifically suit their individual credit card needs, both for personal use and for business.

Please note that members may continue to use their existing Bulkley Valley Credit Union Mastercard card issued by CUETS Financial beyond January 1st, 2018. If you have any questions regarding your current Mastercard you should contact the number on the back of your credit card.


We will keep you informed and provide greater detail on our new credit card program as we get closer to launch.

Final Week

Nov 29. 17

It's the last week of November already which also means the last week of Financial Literacy Month. Hopefully you have taken advantage of the tips and links through out the weeks to help improve your household's finances! The last week is all about knowing your rights and responsibilities. Here are a few tips and information everyone should know!

The more you know and understand your financial rights and responsibilities, the easier it is to avoid costly surprises and to reach your financial goals.

We all have responsibility to inform ourselves of rates, terms and penalties associated with financial services and products. You can find this information on this website  HERE or in any of your local branches!

When interest rates change, it may be tempting to break your existing mortgage and renegotiate a new one at a lower interest rate. Before you do that, read your mortgage contract and make sure you know all of the penalties and fees involved in breaking your current mortgage.

When you withdraw money with your credit card, you are charged interest starting that day. You don’t benefit from an interest-free period on these transactions. That means that even if you pay your credit card balance in full, on time, you may be charged close to a month’s interest on your cash advance. Your credit card agreement discloses how credit card interest is calculated. Get to know it to avoid costly surprises.

This brings us to the end! If you ever have any questions about your accounts or finances please call or visit a branch to talk to one of our Member Service Representatives!

Week Four

Nov 20. 17

Just like that we are in Week Four of Financial Literacy Month. This Week is all about teaching your children about money. We all know kids are little sponges ready to soak up everything we say and do and that includes how we manage our own finances! Here are a few tips to help teach your children about money

-Create positive attitudes towards spending, saving and investing by involving your child and modeling behaviours.

-Create a positive attitude towards saving by opening a savings account that pays interest so your child can see how the money in their account grows.

-Help kids set goals and learn how to budget. You can pick up a budget book at your local branch!

-Show children how to make smart spending decisions — avoid impulse shopping and learn how to shop around to compare features and prices.

-Consider whether or not to give your child an allowance and how an allowance could be used to teach money management skills.

-Provide opportunities to earn money through babysitting, snow shoveling or other chores and encourage teens to manage their own money.

-Find out what you need to consider before co-signing a cell phone contract with your teen.

-Is it a need or a want? Model smart spending decisions by avoiding impulse shopping

-Setting up your child’s first credit union account is a great way to learn about saving, spending and investing

-Setting an allowance amount can help kids learn the basics of budgeting and the value of hard work.

Click HERE to access a fun interactive page for your child to learn more!

Week Three

Nov 14. 17

Manage Money For Student Life! Week three of Financial Literacy Month is all about tweaking your budget while going to school. It is important to save money and control your budget while attending a post secondary institution to avoid a heavy debt load when you graduate. A budget is only useful if it is relevant and in tune with your needs and goals. Update it on a regular basis and when your life changes to make sure it reflects your current financial obligations, savings goals and sources of income. Find out more here!

Follow the links below to take you to the Governement of Canada's website to learn more about budgeting for different times in your life.

Week Two

Nov 06. 17

Week two of Financial Literacy Month is all about living within your means. Do you have a budget you create? Are you tracking your expenses? Having a budget and sticking to it can help you manage debt, save money and plan for the future. Click the link below to take a financial literacy quiz to find out where you stand when it comes to your finances. Not happy with your results? Take advantage of the knowledge of the Bulkley Valley Credit Union's staff as well as the tools you can find on our website and in branch to help you get to where you want to be!

Use the BVCU Budget Book found here to help you get started on creating your budget to plan for the future!

November is Financial Literacy Month

Nov 02. 17

Bulkley Valley Credit Union is celebrating Financial Literacy Month through out November! Week one is Achieve Financial Well-Being. Click here for a few tips to help you get to where you want to be financially.

-Budgeting can help you and your family achieve financial well-being by planning for what’s coming in and what’s going out.

-An emergency fund can protect you and your family in case of a financial emergency. It helps you deal with unexpected situations without having to borrow money.  

-Paying for post-secondary education and avoiding a heavy debt load is a big challenge. But there are a variety ways to save money while you are in school to cover the costs: living at home, getting grants, bursaries, and taking advantage of tax deductions and tax credits for students. 

-Start saving early to make sure you have the retirement lifestyle you want. The sooner you start to save, the sooner you will be earning interest, and the more your money will grow.

-Small changes in your spending habits can have a big impact in your overall financial situation.

-Spending less than you earn makes you resilient to economic and financial downturns. A heavy debt load makes you more vulnerable if your financial situation changes or if you need to pay for unexpected expenses.

-If you take on debt, make sure you have a plan to pay it back.

System Updates

Oct 13. 17

On Sunday, October 15th our banking system will be going through an update. This update will start at 1:30AM PST and will end at 7:30AM PST. During this time our MemberDirect online banking will be unavailable. If you are experiencing troubles outside of this time or need to make arrangements before please contact your local branch. Thank you for your patience.

The Credit Union Foundation of BC

Sep 29. 17

The Credit Union Foundation of BC is the provincial wide philanthropic organization of the credit union system founded and funded by British Columbia credit union members. In 2015 the Foundation distributed over $121,000 to students from 31 different Credit Unions in BC.

Please click on the link to the to learn more, and to apply online.

Houston Branch Change Hours of Operation

Sep 05. 17

Support Houston Ringette

Sep 05. 17

BV Exhibition - Party Till The Cows Come Home!

Aug 21. 17


 Check out the 98th Annual BV Exhibition August 24th - 27th. There is the rodeo, the light horse show, the draft horse pull, the 4-H events, the logger sports, an antique tractor display, the exhibition halls full of wonderful creations. And don't forget the music! Performing on the Claude Dohler Stage will be Mob Bounce, Mark Perry and Northwest, The Country Icons and Appaloosa, and many more talented locals. Of course a stop at the food vendors is a must, as well as a spin or two on the rides! See you at the Fair!!

Pioneer Days are coming…

Aug 07. 17

Saturday, Aug 12, 2017

Pioneer Day is Hazelton's big annual event celebrating our community and historic past. It is held on the second Saturday of August and it is an all-day event with activities and entertainment for all ages to enjoy!

Events and activities that will be happening throughout the day are:

5/10km run/walk dedicated to Evie Maitland organized by Doug Donaldson MLA Stikine’s Office
Wagon Rides sponsored by the Bulkley Valley Credit Union
Live Music
Archery Tag
Junior Firefighter’s Competition
Iron Chef Competition organized by Storytellers’ Foundation
Bouncy Castle
Watermelon Eating Contest sponsored by the Gitaanmaax Market
Beach Volleyball and Basketball organized by Marcel Melanson and Colton Murrell
Candles by the River organized by Jude Hobenshield
Pioneer Day Dance by the Skeena Ice Arena Association
Strawberry Tea at the Anglican Church Hall
Hazelton District Public Library (Events TBA)
Arts and crafts vendors and food vendors
Parade begins at 12 noon

If you have any further questions, please contact Dominique Melanson at or at the Village Office (250)842-5991.

Houston Logger Sports

Jul 25. 17

Kispiox Valley Music Festival

Jul 24. 17

The staff at the Hazeltons' Branch are busy preparing for the Annual Kispiox Valley Music Festival which is taking place this weekend - July 28th-30th.

Come to the magical Kispiox Valley and enjoy the warm hospitality and inspiring music.

For more information regarding campfires, water and camping fees, please visit

KVMF vision: "A festival that captures the warm, close Kispiox Valley community spirit at a beautiful venue where a wide variety of music, art and other creative events provide entertainment, inspiration and education."

Learn to Fish

Jul 21. 17


On Wedneday, July 26, Freshwater Fisheries Society of BC is putting on a FREE two hour clinic for kids aged 5-15. The kids will enjoy a hands-on session where they will learn where, when and how to catch fish. There is no registration required and all equipment and tackle will be provided!

Where: Meet near the camgroud playground at Tyhee Lake

Time: 6:00-8:00 pm

Parent supervision is required!

Canada Day in Our Communities

Jun 26. 17

All information was provided by the communities.

If you have any questions please contact your community and they will be able to provide you with more information.


June 30                                                                                                                                         

5:00-7:00    Campfire Sing Alone at Riverside Campground                                                  

July 1                                                                                                                                  

8:30-10:30    Pankcake Breakfast at the Friendship Centre                                                  

10:00-11:30   Culture Crawl leaving BV Museum                                                                  

12:00-12:30    Official Ceremony at Bovill Square                                                                            

12:30-4:00     Family Fun Festival at Bovill Square                                                               

3:00-4:00    Hillbilly Scrabble at Bovill Square                                                                   

7:00-9:00   Foam Party and Dance at Bovil Square                                                             

11:45-         Fireworks at Elks Park                                                                                        

New Hazelton

July 1

8:00   Registration for Mountain Challenge

8:30   Mountain Challenge Begins

9:00   Free Pancake Breakfast

9:30   Free Activities: Face painting, cotton candy,popcorn, sno- kones, bouncy tent, kid's games and vendors

10:30   Parade entries marshal at Lions Hall

11:00   Parade Begins

11:30   K'san Performing Arts and Soap Box Derby

12:00   Official Cermonies       


Burns Lake     

Burns Lake will be hosting family fun activities at the multiplex including arts and crafts, picklyball,rock climbing, jumprope, squash, ping pong, bean bag toss and hacky sack. 

Dont miss out on the Kayak Race on Burns Lake! All participants will receive a prize including a great prize for the grand winner!





Jun 21. 17

The BVCU Hearthrobs, which includes staff from Bulkley Valley Credit Union, Bulkley Valley Insurance Services, and Bulkley Valley Financial Services, as well as family and friends, gathered for another great turn on the BIG BIKE.  There was a great turnout, as the bike made its way around the community creating awareness. We are proud to be part of this important event, which helps to change the lives of not only heart and stroke patients, but all Canadians.

Summer Safety

Jun 06. 17


With the summer season in full swing, and the warm weather inspiring us to get outside and in and on the water, the Canada Safety Council has a few good reminders about Water Safety.
First and foremost, wear your lifejacket - and ensure all children do as well. Swimming with a buddy is recommended, and of course summer is a great time to enroll young children in swimming lessons.
And don't forget the sunscreen, especially when out on the water!

May the Fourth is JEANS DAY!!

May 04. 17

Our staff members across all of our branches and offices are celebrating Jeans Day today in support of the BC Children's Hospital Foundation. All funds raised from Jeans Day will support research and equipment, but most importantly for the kids in BC who will need care and treatment this year alone. So Buy and Button and support BC's kids!




The 75th Annual General Meeting of Bulkley Valley Credit Union!

Apr 22. 17

You are invited to the 75th Annual General Meeting of the Bulkley Valley Credit Union, which will be held at the Prestige Hudson Bay Lodge on Monday April 24th, 2017 at 7 pm.

Registration will begin at 6:45 pm.

We hope to see you there!

E-statements are now available!

Apr 20. 17

E-Statements are now available on MemberDirect® for viewing. All other statements will be in the mail shortly.

Once again, our thanks to everyone for their patience during our transistion to the new banking system.

March Statements

Apr 10. 17

As part of the transition to the new banking system, all members with a chequing account will receive a printed statement in the mail for the period from March 18th to March 31st.  This is to ensure that all members have a permanent record for their files.
Members who receive e-statements will be notified of their availability through this website, rather than receiving a direct email alert.
Our statements will return to the regular cycle and notification pattern for April.

Thank you for your patience during the transition to our new banking system, and as we work through the logistics of the changes. 

New Statement Format

Apr 03. 17

All Bulkley Valley Credit Union chequing account members will notice that their end of March statement has a new look!
The new statement format is a result of our recent Banking System upgrade.
If you have any questions regarding this new format, please do not hesitate to contact your branch office directly.

Non-chequing accounts will receive their first statement in this new format following their regular schedule, at the end of June.

Thank you for your patience and understanding during our conversion. 

Changes to Account presentation on MemberDirect®

Mar 23. 17

Members will notice a change in how MemberDirect® appears now that our Banking System Conversion is complete. All accounts that a member has an ownership in will show in your list of accounts. For ease of use and identification, those accounts can be renamed by the account owner for easier identification going forward.

In the “My Accounts’ area, in the top left corner of the MemberDirect® home page, there is an option to ‘Rename Accounts’.

For any additional assistance or concerns please contact your local branch staff, and they will be pleased to assist you.

Banking System Conversion - Telephone Banking

Mar 18. 17

If you currently use our Telephone Banking product, please contact your local branch to discuss accessing the new system.
We do apologize for any inconvenience this may cause.

Thank you for your patience during this time.

Banking System Conversion News - IT’S DONE!

Mar 17. 17

Bulkley Valley Credit Union has completed the upgrade to the banking system, and all branches will resume regular hours this week.
MemberDirect® Personal and MemberDirect® Business banking, Mobile Banking, and Telephone Banking are available once again.
Now that the conversion has been completed, all bill payments and transfers that were scheduled over the weekend should be completed by the end of day on March 19th. If you have questions about any of those transactions, please contact your branch.

Our sincere thanks to all of our members for their patience and understanding during this upgrade.

Banking System Conversion - March 18th and 19th!

Feb 28. 17

Bulkley Valley Credit Union's banking system conversion is just a few weeks away, and in order to be prepared as possible, there are some things that members should do to ensure a smooth transition.
Make a list of all e-transfer recipient email addresses, and keep them in a secure location. There is a possibility that this information may not migrate into the new system, and will need to be re-entered after the conversion has taken place.
Send all e-transfers that would take place over the weekend early, and make scheduled bill payments early as well.
We appreciate our Member's patience and understanding during this process, and please watch this website for further information on this transition.

Mobile App Login Changes!

Feb 03. 17

BVCU Mobile App Login Changes:

When you attempt your first login, you will receive an error message as shown below. It explains that you must enter the last 7 digits of your MemberCard, and all logins will contain 7 digits going forward.

If you use 'Memorized Accounts' or 'Remember Me', you will need to 'Select Other Login' and continue in the same manner as above to create a new saved login with 7 digits. If you have 'Saved Logins' with only 6 digits under 'Settings' you must delete those.

PLEASE NOTE - MemberDirect® Login Changes - Effective Today!

Jan 31. 17

The MemberDirect® login page (shown below) will remind you to use this new process. If you are using the 'Manage Memorized Accounts' , or the 'Remember Me' feature, you will also need to reset that with the same 7 numbers you entered into the 'Card Number'.

Any one of our staff members will be happy to answer any questions you may have regarding this change.



The Upper Skeena Recreation Centre Receives Major Government Support!

Oct 28. 16

The Upper Skeena Recreation Society received joint funding from the Governments of Canada and British Columbia this week, which will bring the project much closer to reality. With the nearly $12 Million in funding announced this week, along with what the group has already raised, the project could begin as early as next spring!  

Click on the link below for the Government News Release:

News Release

The Celebration is on at the Hazelton Branch!

Oct 28. 16

The Hazelton Branch staff is ready to celebrate and there is cake for everyone!!

Happy 20th Anniversary to the Hazelton Branch!!!

Oct 27. 16

Here is the staff on Opening Day, October 28, 1996 - from left to right is Eric Johnston, Lu Senecal, Tamara Desjardins, and Marilyn Larsen.

The branch today has 10 staff members who would love if you stopped by the branch for a visit and of course some cake :)

Congratualtions again to the Hazelton Branch on their 20th Anniversary! 

The Upper Bulkley River Stream Keepers Project

Oct 21. 16

The Houston Branch staff along with members from the Upper Bulkley river Stream Keepers with the $10,000 cheque!

Please vote for the Streamkeepers program by registering with the Aviva Community Fund. When you get to the Aviva page, you can search this project by typing 'Houston' in the location option, or by the name 'Watershed Stewardship Learning Facility and Hatchery'.

This project is eligible for up to $50,000, and the voting closes on October 28th, 2016.

Please click here to cast your votes for this important project:  Aviva Community Fund

Pie Day in the Hazelton Branch!

Oct 21. 16

International Credit Union Day is held on the third Thursday in October, and is celebrated by 56,000 credit unions and 217 million members around the world!

Bulkley Valley Credit Union celebrates this important day by inviting our communities into our branches to enjoy pie, coffee, and a chance to visit with other members of the community. This has been a long-standing tradition here with us, and we look forward to doing it again!

October is Canadian Library Month!

Oct 06. 16

There are too many great events taking place at the Hazelton District Public Library to list, so please go to their website to check things out!

Hazelton District Public Library


The Evelyn Hall - the place to be this October!

Oct 05. 16

A drive out to Evelyn this October is a must - as there are events going on almost every weekend this month! There is truly something for everyone with the Fall Market, the Annual Harvest Fest Dinner, and the Kid's Hallowe'en Party all happening at the hall this month. Of course a drive out to the country to enjoy the beautiful fall colours is always a great idea! 


Support for the Lakes District Fall Fair

Sep 23. 16

The Bulkley Valley Credit Union's Economic Development Committee recently supported the Lakes District Fall Fair Association with a $10,000 grant to assist in water and sewage upgrades to the fair grounds, as well as the construction of a new pole barn with power!  


Buyer Protection with your Credit Union Debit Card!

Sep 14. 16

Stop by your branch and ask about the Buyer Protection and Extended Warranty programs.

All you need to do is make your purchase with your Member Card® Debit Card, and you are protected by one of the best programs on the market!

Don’t Worry – You’re Covered!

The Hagwilget Bridge upgrades are finished!

Sep 08. 16

The major upgrades to the Hagwilget Bridge have been completed. The bridge is a crucial link for residents, as well as commercial traffic and the many tourists who come to visit the beautiful area. The $5.2 million project included the replacement of the structural steel components on the bridge's main towers and superstructure. Work on the 83 year old bridge is part of 'BC on the Move', the BC government's 10-year plan for improvement of the province's transportation network. 


Our float in the Fall Fair Parade!

Sep 01. 16

The Smithers Branch of Bulkley Valley Credit Union was awarded second place at the Fall Fair Parade. In addition we received First Prize for the best decorated business!  We would like to thank everyone who was out for the parade, and remind them that Bulkley Valley Credit Union belongs to the Exchange Network which is the second largest ATM network in Canada, and using any of the ATMs in this network comes at no cost to our members!

Bulkley Valley Credit Union Welcomes Carlee Morsund!

Aug 30. 16

Bulkley Valley Credit Union is proud to introduce the newest member of our Management Team; Carlee Morsund - Manager-Lending Services. Carlee brings a breadth of experience to the position, and her successes include 4 years as an entrepreneur in multiple facets: Real Estate, Mortgage Brokering, and Chatters Food Inc.

Carlee’s foundation in finance was formed during her work with Coast Capital Savings Credit Union, where she held a leadership role in the Small Business Department. Carlee and her husband Phil are extremely excited to call Smithers home again and to be back in the community they both grew up in.

As we welcome Carlee into our organization, we are bidding farewell to our long standing Manager-Lending Services, Max Starr, who retired in May. We wish he and his family all the very best in retirement!

Burns Lake Mountain Biking Association Project

Aug 19. 16

Bulkley Valley Credit Union is proud to partner with the Burns Lake Mountain Bike Association in their initiatives over the past few years.

The recent project is a picnic shelter at Krager Lake, which is nearing completion. Other projects include the Pierce Hofer Memorial Wall Ride, and annual sponsorship of the Big Pig Mountain Biking Festival held at Boer Mountain. The BLMBA has worked hard to make Burns Lake a must-do for mountain bikers in the north, and over the past number of years the club has built and maintained over 70 km of trails in the Boer Mountain Recreation Site, and the Burns Lake Bike Park, and have upgraded the Kager Lake Trail to be universally accessible.

Check out the BLMBA website for more great biking news:



Smithers friends of library

Aug 05. 16

The Donation is to support the Summer reading program for kids 4 to 13 years old. 

The program is presented to children from the end of June through to the end of August.

Lawnchair Lounge

Aug 02. 16


August 5, 2016: Six Feet Under

August 12, 2016: Welkin

August 19, 2016: Juanita McIntyre / North of Dixie

August 26, 2016: Backroads Home

Happy Anniversary Houston Pool!!!

Jul 27. 16

Bulkley Valley Credit Union is proud to sponsor FREE PUBLIC SWIMMING from 1:00pm to 6:00pm on Thursday, July 28 at the Houston Leisure Facility! Please come to the Pool Party to help celebrate the 10 year anniversary.

Red Cross accepting donations for Fort McMurray

May 05. 16

Our thoughts and prayers are with the residents of Fort McMurray during this terrible time. The Red Cross is accepting donations through their website which has a link directly to the 'Alberta Fires Appeal'. The government of Alberta has announced that it will match donations made to the Red Cross.

Please follow this link to the Canadian Red Cross website:

2015 Annual Report

Apr 08. 16

The 74th Annual General Meeting will be held on Monday evening, April 25 in the Summit Room at the Hudson Bay Lodge in Smithers. The meeting begins at 7:00 p.m.

2015 was a successful year for the credit union and we encourage you to download our 2015 Annual Report on the “ABOUT US” page to view or financial statements and learn more about our recent successes.

Thank YOU for your patronage

Apr 06. 16

To Shareholders of Bulkley Valley Credit Union

Bulkley Valley Credit Union is committed to return a portion of its profits each year to its members.  I am pleased to report we had a successful year in 2015. The Board of Directors has declared a dividend of 1.66% on the membership shares which is credited to your equity share account. I am also proud to announce that we are distributing over $615,000 in patronage payments to our members this year too!

Your portion of these funds is represented by the voucher you will receive in the mail. Please bring this voucher into any one of our four branches and receive your payment in cash. You can also deposit your voucher through any BVCU ATM if you wish. If you are unable to visit one of the branch offices in the next few weeks, these funds will be automatically credited to your account in June 2016.

We continue to try and make the overall patronage program 'more green' each year, and this year we are sending less paper to each member and we encourage you to bring this letter and the corresponding envelope into your local branch to be recycled. We are also using 100% recycled paper for the letter , and 30% recycled paper for the envelopes this year.

Bulkley Valley Credit Union’s future success is based on your continued patronage and we will continue to work hard to earn your support each and every day. If you have any questions concerning this program, please contact your local branch staff and they would be happy to answer them for you.

On behalf of the Board of Directors, I want to say thank you for being a member of Bulkley Valley Credit Union.

Yours Truly

Klaus Mueller

A Director Election in Smithers!

Apr 05. 16

A Director Election for the Smithers Region of Bulkley Valley Credit Union will be held April 4th through April 8th during the regular business hours of the Smithers Branch. There are four candidates running for three open board positions, and the results will be announced at our Annual General Meeting on April 25th, 2016. The meeting will begin at 7pm at the Prestige Hudson Bay Lodge - Ferguson Room.

For the complete candidate bios - click on the link: Election and Candidate Information

Wishing everyone a ‘Hoppy’ Easter Weekend!

Mar 23. 16

The Directors, Management and Staff wish everyone a very Happy Easter. We hope you enjoy this holiday weekend.
Office Hours:
Thursday, March 24 - regular hours
Good Friday, March 25 - closed
Saturday, March 26 - closed
Monday, March 28 - closed
All offices will be open for regular business hours on Tuesday, March 29.

T’was The Day Before Easter

By Tammy Fuller
Twas the day before Easter and all through the woods,
The bunnies were busy packing their goods.
The eggs were all colored so pretty and bright,
All things were “go” for the big , special night.

The baskets were waiting, all decorated with care,
In hopes that the Bunny soon would be there.
My little brother Sam was asleep in his bed,
While visions of Easter eggs rolled round his head.

And I in my pajamas with the cat on my lap,
I had just settled down for a quick little nap.
When outside the window I heard a great noise,
I sprang from my chair and jumped over some toys.

As quick as a flash to the window I flew,
I pulled up the shade and , OH, what a view.
The moon on the meadow cast a bright golden glow
And the wind blew the flowers to and then fro.

Then all of a sudden from out of nowhere,
Came some lively bunnies, hopping here, hopping there!
Leading the group with ears long and funny
Was a plump all-white rabbit…
That’s right…the EASTER BUNNY!

The bunnies hopped past, one, two , three, four,
The rabbit called out and then there were more.
“Come Peter! Come, Flopsy! Come, Benny! Come, Joe!
Now hop along! Hop along! Hop along! GO!”

So up on each doorstep the bunnies did hop,
With baskets of eggs. (Let’s hope they don’t drop)!
Just at that moment, on the porch down below,
Came the stomping of feet ‘Twas the rabbit I know!
As I stepped from my window I heard a loud sound.
Through the door came the rabbit with a leap and a bound.
He was furry and soft from his head to his feet.
To see him so close was really quite neat.

He was surrounded by eggs that had been carefully dyed.
Easter eggs galore he soon would hide.
His eyes were all twinkles, His nose was so pink,
And I can’t be too sure but I think he did wink.
He had a kind face and a big fluffy tail
That bobbed up and down like a boat with a sail.
A twitch of his nose and a flick of his ear
Was his way of saying “You’ve nothing to fear.”
He uttered no sound as he hopped all about,
Hiding the eggs and leaving no doubt,
That the Easter Bunny had come like he does every year…
Bringing baskets of happiness to children so dear.

International Women’s Day - March 8th, 2016!

Mar 02. 16

Celebrate International Women's Day at the Houston Senior Centre, with guest speaker and Olympic Gold Medalist Carol Huynh!
There will be door prizes, a silent auction and a complimentary dinner. Please register by calling NWCC at 250-845-7266 by March 7th, 2016. Doors will open at 5:30, and dinner begins at 6:00. The 'Most Honourable Women of the Year' awards will follow.

Call for Nominations

Dec 30. 15

The election results will be announced at Bulkley Valley Credit Union's 74th AGM which will take place at the Prestige Hudson Bay Lodge on Monday April 25, 2016 at 7:00 pm.

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