Community News

Protect Yourself from COVID-19 Scams

Mar 25. 20

Protect Yourself, beware of: 

As COVID-19 continues to spread globally, watch out for associated scams.  Fraudsters want to profit from consumers’ fears, uncertainties and misinformation.  Fraudsters are exploiting the crisis to facilitate fraud and cyber crime.

Visit the Government of Canada’s Anti-Fraud Centre website for more information about how you can protect yourself. 

Government of Canada’s Anti-Fraud Centre website: https://www.antifraudcentre-centreantifraude.ca/features-vedette/2020/covid-19-eng.htm

Get Cyber Safe - Government of Canada website https://www.getcybersafe.gc.ca/index-en.aspx

 

IMPORTANT: 

 

  • Bulkley Valley Credit Union will never contact you by SMS (text message) and ask for you to provide your online banking credentials.
    • Never reply to text messages from unknown senders. The fraudsters may be charging you very expensive text messaging fees.
  • Bulkley Valley Credit Union will never contact you by e-mail and ask you to provide your online banking credentials.
    • In general, never provide personal information when contacted by unsolicited e-mails or phone calls.

Types of Scams

False Information Emails

The fraudsters have been sending emails claiming to be from legitimate organizations, government or public health agencies (e.g. World Health Organization, Public Health Agency of Canada) to provide information about the coronavirus. The email message will advise the receiver to click a link or download an attachment for the information, but the user will likely download malware onto their computer network or device.  As with other cyber-attacks, this malware could allow cybercriminals to take control of a device, log keystrokes, or access personal information and financial data.

 

Medical Advice Emails

Phishers have sent emails that offer bogus medical advice to help protect you against the coronavirus or cure you of it.  Users will be provided with a malicious link to download expert information that can heal them or a link to purchase a fraudulent product (e.g. at-home COVID-19 test).

Other COVID-19 Related Scams

The RCMP recently released a report that listed various other COVID-19 related scams to be aware of, including:

  • Unsolicited calls, emails and texts giving medical advice or requesting urgent action or payment.
  • Unauthorized or fraudulent charities requesting money for victims, products or research.
  • Door-to-door salespeople selling household decontamination services.
  • Provate companies offering fast COVID-19 tests for sale.

     

     

 

View more Community News


In Our Community

  • AGM Update

    For the safety of our members and to support the continued efforts of maintaining social distancing, the Board of Directors of Bulkley Valley Credit Union has decided not to hold our Annual General Meeting on April 20, 2020, at the Dze L K’ant Friendship Centre in Smithers as previously advertised.

    Instead, we will be hosting a virtual AGM on that same date, starting at the advertised time of 7:00 P.M.

    Read More

  • Easter Weekend Hours

    Happy Easter Weekend! All branches will be closed from Friday, April 10th until Monday April 13th. All locations re-open on Tuesday, April 14th with our temporary hours of 10:00 AM to 3:00 PM.

    Read More

  • COVID-19 and Alternative Banking Solutions

    April 1, 2020
    BVCU is HERE FOR YOU.

    During the COVID-19 outbreak, Bulkley Valley Credit Union is taking added precautions to keep our members and staff safe. We are asking members to limit the use of our branches for essential services only and to respect the health authority and municipal, provincial and federal government measures. In consideration of our staff and other members, only attend if you are symptom free.

    Read More