Covid-19 Updates

Community News

Scheduled Phone Outages

Jul 15. 21

Telus will be performing upgrades to the phone system in each branch and will intermittently disable the service.  


In the Smithers Branch as well as Administration, phone service will be unavailable: Friday, July 23 from 8:30 to 5:00 PM.


Bulkley Valley Insurance Services (BVIS) Smithers office phone service will be unavailable: Tuesday, July 20 9:30 AM to 12:30 PM


The Hazeltons' Branch, phone service will be unavailable: Monday, July 19 from 9:30 AM to 12:30 PM


The Lakes District Branch, phone service will be unavailable: Thursday, July 22 from 10:00 AM to 1:00 PM


The Houston and District Branch and BVIS Houston will have their phone service unavailable: Wednesday, July 21 from 9:30 AM to 12:30 PM



Email service will still be available during that time.

For specific branch emails and other contact information, please go to our contacts page for further information. Our online booking system will be available and links for each branch can be found in the contact page below.



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