Covid-19 Updates


Covid-19 Updates

COVID-19 Update

Oct 13. 20

This year has been a long journey, and we are thankful for all the health and safety measures everyone has taken to help protect the staff, members, community, and yourself from COVID-19.

 

The staff at Bulkley Valley Credit Union (BVCU), Bulkley Valley Financial Services (BVFS), Bulkley Valley Insurance Services (BVIS) continue to be HERE FOR YOU. 

 

As we move towards the end of 2020, our hours at each of the branches and offices will remain the same in order to serve our members while protecting staff, members, and the community.

 

Effective October 13 2020, Smithers, Lakes District, and Houston will have expanded hours.

Smithers Branch

Monday to Friday 9:30 AM to 4:30 PM

Staff available by phone, Monday to Friday 9:00 AM to 5:00 PM

Closed statutory holidays

250-847-3255

Hazeltons' Branch

As of May 6, 2021 Branch hours will be Monday to Thursday 9:30 AM to 3:30 PM, and Friday 9:30 AM to 4:30 PM 

Staff available by phone, Monday to Thursday 9:00 AM to 4:00 PM and Friday 9:00 AM to 5:00 PM

Closed statutory holidays

250-842-2255

Houston Branch

Monday to Friday 9:30 AM to 4:30 PM

Staff available by phone, Monday to Friday 9:00 AM to 5:00 PM

Closed statutory holidays

250-845-7117

Burns Lake Branch

Monday to Friday 9:30 AM to 4:30 PM

Staff available by phone, Monday to Friday 9:00 AM to 5:00 PM

Closed statutory holidays

250-692-7761

Administration

Monday to Friday 9:30 AM to 4:00 PM

Staff availalbe by phone, Monday to Thursday 8:30 AM to 4:30 PM and Friday 8:30 AM to 5:00 PM

Closed statutory holidays

250-847-3255

 

If you have tested positive for COVID-19, been around someone who has in the past 14 days, or not feeling well, please do not come into any of the branches or offices.  If you are ill, please follow health officials' advice and use the BC COVID-19 Self-Assessment Tool.

 

For more information on COVID-19 and the self-assessment tool, go to the BC Centre for Disease Control's website at http://www.bccdc.ca/

 

We encourage you to do as much of your banking, financial, and insurance from the comfort of your home, using our web, mobile, and telephone services, all of which you can find at www.bvcu.com. We have ramped up our remote services considerably to ensure all of your banking, financial, and insurance needs are taken care of during this difficult time.

 

As we close in on the winter months, Immunize BC encourages everyone to get a flu shot to protect yourself and those around you. 

For more information on the flu and where you can get immunized, go to the Immunize BC website at https://immunizebc.ca/

 

Measures continue to be taken at all BVCU, BVIS, and BVFS locations to protect everyone. These include having hand sanitizers throughout the office at the work stations on top of frequent cleaning of all areas of the offices, including the teller kiosks, reception areas, member service desks, ATMs, meeting offices, and any member and customer service areas.

 

If you have any questions, please reach out to us by phone or email.

 

BVCU is here for you.   We are in this together.

View more Covid-19 Updates


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