Covid-19 Updates


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Shared Responsibility

Fraud prevention is a Shared Responsibility between Bulkley Valley Credit Union and our members.

Fraud is a constant concern, and in this online age we must be constantly vigilant with our banking information.  There are criminal elements on the web who are constantly making attempts to gain access to the accounts of innocent people and businesses for the purposes of committing fraud.

They can steal your valuable information through methods like ‘Phishing’ or Viruses and Spyware on a Personal Computer (PC and Mac), or a mobile device.

Phishing is where a fraudster sends out an email which appears to be from a legitimate source, but is actually a cleverly camouflaged page with the goal to trick a user into entering personal or financial data. Often the sites can appear to be from a trustworthy source, and they look very legitimate. Caution must always be exercised when receiving links, even from people you know; as their computers may be compromised with Viruses and Spyware.

Frequently, new computers come with an ‘Antivirus Software’ such as Norton or McAfee on a temporary subscription which lapses. This means your computer will not be adequately protected from threats on the internet! These threats can come from places like email links, compromised files – especially those from file sharing sites, and compromised advertising. It is critical to keep your antivirus up to date and your system clear of spyware and viruses. Programs called ‘Keyloggers’ can be installed secretly on systems and send every keystroke you make to a potential fraudster – credit card information, bank information, passwords – anything you type will be logged and sent somewhere. Most antivirus software can detect and clean keyloggers, which is why maintaining up to date subscriptions is important.

For additional information on examples of scams, please view the Canadian Anti-Fraud Centre's Little Black Book of Scams (External Site): Little Black Book of Scams

 

There are ways to make ourselves less likely to be the victim of these fraudulent schemes:

  • IF YOU HAVE ANY REASON TO SUSPECT THAT YOUR COMPUTER HAS BEEN COMPROMISED BY A VIRUS OR MALWARE, take it immediately to a trusted computer specialist to have it cleaned. After you are sure your computer is clean - change all of your passwords for all accounts used through that computer
  • Keep your anti-virus programs up to date with a current subscription, and periodically verify that the updates are occurring as expected.
  • Add MemberDirect® alerts for your online banking account as a secondary layer of security

In addition, Bulkley Valley Credit Union is integrating a new feature called ‘Increased Authentication for Online Banking’ to assist in combating fraud.

Increased Authentication for Online Banking provides an additional layer of security. You will choose an image and a phrase that you will recognize when you log in, and you also choose security questions and answers that are unique to you. When you attempt to log into a computer you have never used before, you will be asked one of these questions. The image and phrase confirms that you are on the legitimate BVCU Online Banking site. We want to help keep your finances safe in the online sphere through introducing this feature.

Please view our Shared Responsibility PDF.

Introducing our New Online booking System Coconut!

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Canada Revenue Agency (CRA) direct deposit enrolment online through BVCU

Canada Revenue Agency (CRA) direct deposit enrolment online through BVCU

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COVID-19 sms Scam Alert

Be on alert…

There are SMS (text message) scams going on in our area.


 

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Protect Yourself from COVID-19 Scams

Protect Yourself,

As COVID-19 continues to spread globally, watch out for associated scams. 

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Changes in Service Fees

At Bulkley Valley Credit Union we are committed to keeping our products and services affordable. We are also dedicated to giving our members the best value for their money.  Continue reading for the changes happening January 1, 2020.

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Cyber Security-Creating Unique Passwords

While Bulkley Valley Credit Union has extensive security measures in place to protect you from fraud, there are also important steps you should take.
 

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Five Steps to Protect Yourself

With the increasing amount of scams and cyber threats that are popping up in our every day lives it is important that we continue to work with you, our members to ensure you have the knowledge to avoid these scams. Lets go through 5 steps you can take to protect yourself.


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In Our Community

  • Time to make your mark and choose your finalist!

    After much deliberation from each branches Community Support Committee, the three finalists have been chosen for each region. Now it is your turn! Choose your project for each region and make your voice heard. The survey is open until June 30 and the results will be announced July 2!

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  • Bulkley Valley Credit Union Welcomes Mo Ladak to the Organization!

    Bulkley Valley Credit Union is excited to introduce the newest member of our Executive Team, Mohamed (Mo) Ladak as our new Chief Operating Officer. His substantial experience in the Credit Union System will be a great asset to the organization.

    Mo is extremely excited to now be calling Bulkley Valley home, as he and his family fell in love with the community in the short amount of time they spent here.

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  • Your Green awaits you

    Bulkley Valley Credit Union is committed to returning a portion of its profits each year to its members. We are proud to say we have distributed over $817,000 in patronage payments to our members this year!

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