Covid-19 Updates


Tools & Services

MemberDirect® OnLine Banking

MemberDirect® is an enhanced online banking service that allows you access to your accounts 24 hours a day, 7 days a week, through the credit union’s website, www.bvcu.com. MemberDirect® advanced security measures ensure the integrity of your accounts, allowing you to confidently process your transactions with the added bonus of doing your banking on your time, your way.

  • review account details and history
  • schedule bill payments with more than 1900 vendors
  • transfer funds
  • print an up-to-the-minute statement
  • set up preauthorized transfers between accounts
  • transfer funds via Interac e-transfer within Canada to any recipient. Transfers are completed within 30 minutes.
  • ePost bill presentment
  • view eStatements
  • view cheque images — front and back of cheque
  • obtain the latest interest rates on term deposits, personal loans, mortgages
  • place your own stop-payments
  • excellent tech support — 1-888-273-3488

Additional Contact Emails

Personal Lending services

Commercial services

Deposit services

Online banking

Lost/Stolen Membercards

  • 1-888-523-6075

Security Features

1. mobile or email alerts available to notify you if

  • your online banking has been accessed
  • new bill vendors have been added
  • your PAC has been changed

2. enhanced security feature on website login page – does not cache the page; instead, expires after viewing

3. can download account activity into specific formats

Interac e-Transfer

Send and receive cash from a desktop computer or a web-enabled mobile device by e-mail. The sender does not need to know the recipient’s institution or account information. Recipients are notified by email or text message when a transfer has been sent and participating financial institutions transfer the funds using secure, established banking procedures.

With Interac e-Transfer, you can:

  • Send and receive money
  • Send email and / or text notifications and reminders
  • Create new recipients
  • View and manage pending transfers and e-Transfer history

Mobile Banking

With MemberDirect® Mobile Banking you’ll have real time access to your account information at your fingertips! Just send a quick SMS text message from your cell phone and you’ll receive a text message back in seconds with your requested account details. It’s fast and it’s easy!

Mobile Banking works on all text-enabled phones, regardless of brand name or service provider. You can check account balances and recent activity information from anywhere you get a cell phone signal.

Your personal information is always secure as the only information transmitted is your account balance or your recent account activity. Your account numbers are never transmitted, so even if you lose your phone, no one will be able to make changes to your account.

All you need in order to sign up for Mobile Banking is access to MemberDirect® Online Banking. If you don’t have access to MemberDirect® Online Banking, come into one of our branches and speak to one of our member service representatives.


In Our Community

  • Time to make your mark and choose your finalist!

    After much deliberation from each branches Community Support Committee, the three finalists have been chosen for each region. Now it is your turn! Choose your project for each region and make your voice heard. The survey is open until June 30 and the results will be announced July 2!

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  • Bulkley Valley Credit Union Welcomes Mo Ladak to the Organization!

    Bulkley Valley Credit Union is excited to introduce the newest member of our Executive Team, Mohamed (Mo) Ladak as our new Chief Operating Officer. His substantial experience in the Credit Union System will be a great asset to the organization.

    Mo is extremely excited to now be calling Bulkley Valley home, as he and his family fell in love with the community in the short amount of time they spent here.

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  • Your Green awaits you

    Bulkley Valley Credit Union is committed to returning a portion of its profits each year to its members. We are proud to say we have distributed over $817,000 in patronage payments to our members this year!

    Read More