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    If you're looking for more information, policies, and terms of use, we have you covered right here! 

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    100% Deposit Coverage

    Being part of a credit union in B.C. means CUDIC has your deposits 100% covered.


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    Complaint Policy

    Unhappy with our service? Sorry to hear that. Let us help you get a resolution.


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    Market Code of Conduct

    Our guarantee of service that you can hold us to.


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    MemberDirect® Member Agreement

    Your MemberDirect® Legal information and Agreement.


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    MemberDirect® Small Business Agreement

    Your MemberDirect® Small Business Legal information and Agreement.


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    MemberDirect® Privacy Policy

    Privacy and safety of information is a big priority with us.


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    MemberDirect® Online Security Information

    Personal information needs to be kept secure. Stay safe while online.


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    1-877-847-2828
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    Smithers Branch
    3894 1st Avenue
    Smithers, BC
    V0J 2N0
    250 847-3255
    Hazeltons' Branch
    4646 10th Avenue
    New Hazelton, BC
    V0J 2J0
    250 842-2255


    Houston and District Branch
    2365 Copeland Avenue
    Houston, BC
    V0J 1Z0
    250 845-7117
    Lakes District Branch
    117-35 Lakeview Mall, Hwy 16
    Burns Lake, BC
    V0J 1E0
    250 692-7761
    BVIS
    1139 Main Street
    Smithers, BC
    V0J 2N0
    866 811-1110
    BVFS
    3894 1st Avenue
    Smithers, BC
    V0J 2N0
    250 847-7936

    BVIS
    2367 Copeland Avenue
    Houston, BC
    V0J 1Z0
    866 811-1115
    BVFS
    2367 Copeland Avenue
    Houston, BC
    V0J 1Z0
    250 845-7977
    Administration
    3872 1st Avenue
    Smithers BC
    V0J 2N0
    250 847-7933
    Member Services Contact Centre
    3894 1st Avenue
    Smithers BC
    V0J 2N0
    1 877 847-2828

    Copyright © Bulkley Valley Credit Union, 2022