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Now the fun stuff

    If you're looking for more information, policies, and terms of use, we have you covered right here! 

    Still can't find your answer? Give us a call! 

    100% Deposit Coverage

    Being part of a credit union in B.C. means CUDIC has your deposits 100% covered.


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    Complaint Policy

    Unhappy with our service? Sorry to hear that. Let us help you get a resolution.


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    Market Code of Conduct

    Our guarantee of service that you can hold us to.


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    MemberDirect® Member Agreement

    Your MemberDirect® Legal information and Agreement.


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    MemberDirect® Small Business Agreement

    Your MemberDirect® Small Business Legal information and Agreement.


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    MemberDirect® Privacy Policy

    Privacy and safety of information is a big priority with us.


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    MemberDirect® Online Security Information

    Personal information needs to be kept secure. Stay safe while online.


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    Reach us wherever you are

    Let your fingers do the walking or come in to see us. 

    Meet with an advisor

    Book the day and time that suits you.

    Visit a branch

    We’re open between
    9:30am & 4:30pm, M-F.

    Send us an email

    Email a specific branch or department.

    Give us a call

    8am-6pm, M-F,
    9am-5pm, Sat.

    Smithers Branch

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-3255
    Hazeltons' Branch

    4646 10th Avenue
    PO Box 159
    New Hazelton, BC
    V0J 2J0
    250 842-2255


    Houston and District Branch

    2365 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7117
    Lakes District Branch

    117-35 Lakeview Mall, Hwy 16
    PO Box 1029
    Burns Lake, BC
    V0J 1E0
    250 692-7761
    BVIS

    1139 Main Street
    PO Box 2380
    Smithers, BC
    V0J 2N0
    866 811-1110
    BVFS

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-7936

    BVIS

    3350 10th Street
    PO Box 369
    Houston, BC
    V0J 1Z0
    866 811-1115
    BVFS

    2367 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7977
    Administration

    3872 1st Avenue
    PO Box 3637
    Smithers BC
    V0J 2N0
    250 847-7933
    Member Services Contact Centre

    3894 1st Avenue
    Smithers BC
    V0J 2N0
    1 877 847-2828

    Copyright © Bulkley Valley Credit Union, 2022