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Lost and stolen cards

Bank safely and replace lost or stolen debit and credit cards

Call 1-888-523-6075 to replace a lost or stolen debit card

If you have misplaced your card or suspect it may be stolen, call our toll free number right away. Our 24/7 service will lock your card and protect you from any fraud. Your local branch will contact you on the next business day to order a replacement card and confirm transactions if necessary.

Call 1-888-523-6075

Replace your credit card

Please call Collabria at 1.855.341.4643 immediately to report your lost card. Collabria’s cardholder service team will disable the card, limiting unauthorized spending. To better assist them in servicing your account, please be ready with any details of where and when your card was lost/stolen and the last authorized transaction on the card.

Call 1-855-341-4643
Business Insurance

Protect your financial information

Staying on top of your monthly statements and changing up your card pins at least twice a year are just some of the ways you can protect yourself from fraud.

Learn more

Reach us wherever you are

Let your fingers do the walking or come in to see us. 

Meet with an advisor

Book the day and time that suits you.

Visit a branch

We’re open between
9:30am & 4:30pm, M-F.

Send us an email

Email a specific branch or department.

Give us a call

8am-6pm, M-F,
9am-5pm, Sat.

Copyright © Bulkley Valley Credit Union, 2022