Skip to main content

How to set Up Online Alerts

    Direct Banking Alerts detects events that occur within online banking and sends alerts to our members. For example, the member can choose to receive an alert when a new bill payee is added in online banking or when a payee is added, online banking detects this and sends the member an alert to the platform; mobile phone or email they set up.

    Select Icon
    New Payee Added via online banking
    This alert notifies members when a new bill payment vendor account is added to their online banking account.
    Select Icon
    Personal Access Code (PAC) changed
    This alert notifies members that their online PAC has been changed
    Select Icon
    Online Login
    This alert notifies members anytime a login has occurred
    Select Icon
    Interac e-Transfer® recipient added
    This alert notifies members when a new Interac e-Transfer® recipient has been added

    Once logged into MemberDirect online banking, navigate to Messages and Alerts

    Select Manage Alerts:

    Select Icon
    Select the Alert you would like to add to expand it then select “Get Started”
    Select Icon
    You will be prompted to accept the Alert Agreement, please read the agreement and select “I accept”
    Select Icon
    You will need to input either your email or mobile phone number.
    Select Icon
    If you entered your mobile phone, you will be sent a verification code to your mobile phone. You need to input that code into the field below and select “Continue”.
    Select Icon
    Select additional alerts to expand them and select “Add”
    Select Icon
    You will be prompted to select which platform you want to be notified on, then select “Submit”.

    Reach us wherever you are

    Let your fingers do the walking or come in to see us. 

    Meet with an advisor

    Book the day and time that suits you.

    Book a time, opens in a new tab
    Visit a branch

    We’re open between
    9:30am & 4:30pm, M-F.

    Find a branch
    Send us an email

    Email a specific branch or department.

    Email us
    Give us a call

    8am-6pm, M-F,
    9am-5pm, Sat.

    1-877-847-2828
    About Us
    Get in Touch
     
    Log in
    Smithers Branch
    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-3255
    Hazeltons' Branch

     4646 10th Avenue
    PO Box 159
    New Hazelton, BC
    V0J 2J0
    250 842-2255


    Houston and District Branch

     2365 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7117
    Lakes District Branch

     117-35 Lakeview Mall, Hwy 16
    PO Box 1029
    Burns Lake, BC
    V0J 1E0
    250 692-7761
    BVIS

     1139 Main Street
    PO Box 2380
    Smithers, BC
    V0J 2N0
    866 811-1110
    BVFS

     3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-7936

    BVIS

     3350 10th Street
    PO Box 369
    Houston, BC
    V0J 1Z0
    866 811-1115
    BVFS

     2367 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7977
    Administration

     3872 1st Avenue
    PO Box 3637
    Smithers BC
    V0J 2N0
    250 847-7933
    Member Services Contact Centre
    3894 1st Avenue
    Smithers BC
    V0J 2N0
    1 877 847-2828

    Copyright © Bulkley Valley Credit Union, 2022