Skip to main content

New Online Banking Platform

    Everyone loves a Refresh!

    We are very excited to share that our online banking will be getting a refresh on February 6th. The update includes a new look, more intuitive navigation, better built in security, and the ability to add new features. One of the features we will be adding in the near future is the ability to access a void cheque through your online banking. This will be a welcomed feature by many as members need to come in or speak to a staff member currently. 

    The new change means the need to update your current mobile banking app. When you go to access your online banking through the app it will prompt you to run an update. It's that simple. If you access your online banking through the website then no changes are needed. The link will be automatically updated so you can enjoy the new experience.

    If you want some help or want to chat directly about the changes, give us a call! We are ready to help you. Go to our contact page for the best way to reach us.

    Don't use our app and are interested? Download the app now and check out the difference! 


    Reach us wherever you are

    Let your fingers do the walking or come in to see us. 

    Meet with an advisor

    Book the day and time that suits you.

    Visit a branch

    We’re open between
    9:30am & 4:30pm, M-F.

    Send us an email

    Email a specific branch or department.

    Give us a call

    8am-6pm, M-F,
    9am-5pm, Sat.

    Smithers Branch

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-3255
    Hazeltons' Branch

    4646 10th Avenue
    PO Box 159
    New Hazelton, BC
    V0J 2J0
    250 842-2255


    Houston and District Branch

    2365 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7117
    Lakes District Branch

    117-35 Lakeview Mall, Hwy 16
    PO Box 1029
    Burns Lake, BC
    V0J 1E0
    250 692-7761
    BVIS

    1139 Main Street
    PO Box 2380
    Smithers, BC
    V0J 2N0
    866 811-1110
    BVFS

    3894 1st Avenue
    PO Box 3729
    Smithers, BC
    V0J 2N0
    250 847-7936

    BVIS

    3350 10th Street
    PO Box 369
    Houston, BC
    V0J 1Z0
    866 811-1115
    BVFS

    2367 Copeland Avenue
    PO Box 1480
    Houston, BC
    V0J 1Z0
    250 845-7977
    Administration

    3872 1st Avenue
    PO Box 3637
    Smithers BC
    V0J 2N0
    250 847-7933
    Member Services Contact Centre

    3894 1st Avenue
    Smithers BC
    V0J 2N0
    1 877 847-2828

    Copyright © Bulkley Valley Credit Union, 2022